An established industry player is seeking a skilled Business Analyst with expertise in SAP ISU to enhance billing and collection processes. In this dynamic role, you will engage with stakeholders to document business requirements, facilitate process mapping, and ensure successful UAT testing. Your insights will drive improvements in existing functionalities, making a significant impact on operational efficiency. Join a forward-thinking team dedicated to innovation and excellence in utility billing solutions, where your contributions will shape the future of the organization.
Qualifications
Experience in capturing business requirements and process mapping.
Knowledge of SAP ISU and utility billing processes.
Responsibilities
Capture process details for billing and collections in legacy systems.
Conduct meetings with stakeholders to gather business requirements.
Coordinate with UAT testing team to write and execute test cases.
Skills
Business Requirements Documentation
Process Mapping
Stakeholder Management
SAP ISU Knowledge
UAT Coordination
Tools
SAP ISU
Job description
JD:
Capture As-Is process details of existing Billing rate, payment and collection functionalities in legacy CIS and integrated systems e.g., MDM.
Conduct meetings with multiple stakeholders in billing operations, collections, bill presentment, etc. teams to capture To-be process/functionalities and business requirements for implementation in SAP ISU.
Write BRD, process diagrams and bill mockups if required.
Closely work with SAP ISU functional analysts and development team to help break BRD into functional design and user stories.
Coordinate with UAT testing team to help write functional test cases to execute in SAP ISU.
Able to handle requirements for multiple rates and bill processes in parallel.
Big picture view and propose improvements in existing process and design.