Billing & Office Operations Manager

Ergon, Inc.; Philadelphia (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision & Life保险

401 (k) with company match

Paid time off (PTO)

Employee propane discount

Stability, support, and room to grow

Job summary

Ergon, Inc. is seeking an Office Manager in Philadelphia, MS to oversee daily administrative, customer service, and billing operations. This role uses Cargas Energy to manage billing, accounts receivable, customer data, and reporting, ensuring accurate records and high‑quality service.

The Office Manager will lead office staff, enforce policies, and coordinate with external accountants. Competitive pay and benefits are offered as part of a stable, growth‑oriented team in the Ergon family.

Qualifications

• 3+ years of office management or administrative experience.
• Experience in accounting, billing, accounts receivable, and basic bookkeeping.
• Proficient in Microsoft Office ( Excel, Word, Outlook ).

Responsibilities

• Oversee daily office operations to ensure efficient workflow and compliance with policies.
• Supervise and support office and customer service staff; coordinate scheduling and internal communications.
• Maintain office policies, procedures, documentation, and records including safety and DOT requirements.
• Manage customer service operations, including inquiries, payments, service requests, and issue resolution.
• Maintain accurate customer records, service histories, and data integrity for accounts, pricing, deliveries, and payments.
• Administer billing cycles, invoicing, AR, collections, and customer credit balances using Cargas Energy.
• Prepare, reconcile, and analyze daily, weekly, and monthly financial and operational reports; assist with month-end close.
• Serve as the primary office SME for Cargas Energy, including reporting, system updates, and staff training.
• Coordinate with external accountants and management as needed.

Skills

Office management

Customer service

Accounting basics

Microsoft Office

Supervisory experience

Education

High school diploma

Tools

Cargas Energy

Job description

Ergon, Inc. is seeking an Office Manager in Philadelphia, MS to oversee daily administrative, customer service, and billing operations. This role uses Cargas Energy to manage billing, accounts receivable, customer data, and reporting, ensuring accurate records and high‑quality service.

The Office Manager will lead office staff, enforce policies, and coordinate with external accountants. Competitive pay and benefits are offered as part of a stable, growth‑oriented team in the Ergon family.