Billing & Metering Specialist

Spire Inc; Birmingham (AL); On-site; USD 22,000 - 29,000; Full time

Job summary

Spire Inc in Birmingham is seeking a Billing Representative responsible for customer billing, meter reading and cycle management. This role supports monthly billing tasks, reviews meter data, and enters corrected readings into the billing system.

The ideal candidate has a high school diploma or GED and at least one year of related experience, with strong attention to accuracy, data entry skills and reliability. This position is based in an open-office environment.

Qualifications

• High school diploma or GED equivalent.
• One or more years of related experience and/or training.
• Core competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality.
• Knowledge of administrative procedures and systems.
• Ability to use general and specialized computer applications to manage data.
• Ability to read, write and interpret work-related documents.
• Ability to establish and maintain effective working relationships with contractors, coworkers and supervisors.
• Ability to carry out detailed instructions and solve problems.
• Ability to apply basic mathematical concepts and accounting principles.

Responsibilities

• Runs and reviews reports for implausible meter readings prior to upload for bill print.
• Issues re-reads and enters corrected readings in billing system.
• Performs daily close for billing.
• Assigns meters to premises.
• Issues orders for meter changes.
• Implements routing change program.
• Handles monthly billing tasks for Market Based Rate customers.
• Provide back up assistance for incoming customer calls and assists with call volume during lunch schedule rotation and other phone-related duties.
• The above is representative of the level and kind of duties and responsibilities, which are assigned to this position.
• All other duties assigned.

Skills

Customer-focused

Results-driven

Teamwork

Communications

Adaptability

Initiative

Problem solving

Quality

Education

High school diploma or GED

Job description

Spire Inc in Birmingham is seeking a Billing Representative responsible for customer billing, meter reading and cycle management. This role supports monthly billing tasks, reviews meter data, and enters corrected readings into the billing system.

The ideal candidate has a high school diploma or GED and at least one year of related experience, with strong attention to accuracy, data entry skills and reliability. This position is based in an open-office environment.