Billing Manager

Gerber National Claim Services; Schaumburg (IL); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Gerber National Claim Services is seeking a Billing Manager in Elmhurst, IL to oversee closing work orders and manage payment processing with accuracy and attention to insurer requirements. This hybrid role emphasizes strong communication, organization, and the ability to multitask in a fast-paced environment.

You will handle payment follow-ups, apply payments, investigate discrepancies, and coordinate with multiple departments on billing matters.

Qualifications

• High School Diploma preferred.
• Intermediate Excel experience.
• Gmail experience.
• Excellent communication and organizational skills.
• Ability to multitask.

Responsibilities

• Close completed work orders and ensure adherence to customer or insurer requirements.
• Process and apply customer payments, including credit card payments.
• Follow up on payments and resolve discrepancies.
• Make adjustments to accounts as needed and minimize rejections.
• Coordinate with other departments on payment-related tasks and special projects.
• Answer emails and phone requests related to billing.
• Forward invoice requests to appropriate parties.

Skills

Excel

Gmail

Communication

Organization

Multitasking

Education

High School Diploma

Tools

Gmail

Job description

Elmhurst, IllinoisWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Billing Manager will be responsible for closing completed work orders sent by technicians, paying special attention to the insurance company or other customer requirements. The ideal candidate will demonstrate excellent communication skills, and strong organizational skills with attention to detail.Hybrid PositionKey Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Assures all orders are processed daily for assigned markets.Follow up and apply customer payments as necessary.Processes credit card paymentsResearches and solves payment discrepancies.Makes adjustments to accounts as needed.Work with necessary departments to minimize rejections.Special projects as assigned.Answer emails and phone requestsForward invoice requests to necessary partiesEducation and/or Experience RequiredHigh School Graduate preferred.Required Skills/AbilitiesIntermediate Excel experienceGmail experienceExcellent communication and organizational skillsAbility to multitaskOther RequirementsSittingKeyboardingRepetitive MotionPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:Salary Range is $70-$80k depending on experience and skill sets