Billing Integrity & Controls Specialist

CITADEL Pacific Ltd; Tamuning (GU); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

CITADEL Pacific Ltd. is seeking a Billing Operations & Controls Specialist to audit and analyze the Coastguard billing process, monitor CDR volumes, and perform quality assurance tasks to ensure accurate monthly billing.

The role involves identifying discrepancies, correcting rejected CDRs, and generating essential billing reports for auditors and internal teams. Responsibilities include performing switch comparisons, auditing rates for roaming partners, and supporting customer service with

Formación

• Knowledge of telecom standards and practices.
• Understanding of billing systems and audits.
• Ability to analyze reports and identify discrepancies.

Responsabilidades

• Audit and analyze billing data to prevent revenue leakage.
• Monitor CDRs, switch logs, and pre-billing quality checks.
• Correct rejected CDRs and ensure timely bill cycles.
• Generate reports for auditors and departments; assist in root cause analysis.
• Assist in completeness checks prior to billing cycle; support disputes and customer service.

Conocimientos

Analytical thinking

Problem solving

Communication

Educación

High School diploma with college coursework

Descripción del empleo

CITADEL Pacific Ltd. is seeking a Billing Operations & Controls Specialist to audit and analyze the Coastguard billing process, monitor CDR volumes, and perform quality assurance tasks to ensure accurate monthly billing.

The role involves identifying discrepancies, correcting rejected CDRs, and generating essential billing reports for auditors and internal teams. Responsibilities include performing switch comparisons, auditing rates for roaming partners, and supporting customer service with