Billing Insights Analyst (Hybrid, MD)

CEI Fleet Collision and Safety; Owings Mills (MD); Hybrid; USD 60,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Job summary

Element Fleet Management in Owings Mills, MD is seeking a Billing Operations Analyst to transform billing data into actionable insights, build dashboards, and support proactive client communication. This role emphasizes billing accuracy, client experience, and operational efficiency.

You will partner with Billing Operations, Finance, IT/Data, and Client Success to identify variances and improvements while ensuring data quality and timely reporting.

Qualifications

• Experience in business analysis, data analysis, billing operations, or related fields.
• Strong Excel skills with the ability to organize, analyze, and summarize large data sets.

Responsibilities

• Analyze billing data and generate actionable insights.
• Build, maintain, and use billing dashboards, reports, and queries to monitor client activity.
• Identify billing variances, recurring client issues, and opportunities for process improvement.
• Collaborate with cross-functional teams to resolve data and process issues and support client communication.

Skills

Data analysis

Business analysis

Billing operations

Excel

Root-cause analysis

Education

Bachelor’s degree

Tools

Snowflake

Salesforce

Power BI

Tableau

SQL

Alteryx

Excel Power Query

Mainframe

Job description

Element Fleet Management in Owings Mills, MD is seeking a Billing Operations Analyst to transform billing data into actionable insights, build dashboards, and support proactive client communication. This role emphasizes billing accuracy, client experience, and operational efficiency.

You will partner with Billing Operations, Finance, IT/Data, and Client Success to identify variances and improvements while ensuring data quality and timely reporting.