Billing & Dispatch Support Specialist

United Petroleum Transports Inc; Pelly (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

United Petroleum Transports Inc is seeking a Customer Service Representative to ensure customer requirements are met in a timely and friendly manner. You will handle daily reports, receive and distribute calls to dispatchers, and maintain accurate customer files.

The position requires a High School diploma and at least one year of customer service experience, with strong verbal and written communication, basic Word/Excel skills, and the ability to multitask while maintaining confidentiality.

Qualifications

• High School Education or equivalent.
• One year experience in the customer service area.

Responsibilities

• Promote safety in all actions.
• Display professional phone etiquette.
• Calculate and distribute daily reports to managers as needed.
• Provide efficient, friendly customer contact.
• Listen to the customer.
• Maintain customer requested information and transmit timely to customer as required.
• Receive and distribute customer calls to dispatchers as required.
• Organize and maintain reports and customer files, faxes, etc.
• Complete paperwork as required.
• Research dispatches and bills of lading as required.
• Communicate with CSC Manager, Asst. CSC Manager, and Regional Manager as required.
• Carries out duties assigned by CSC Manager as required.

Skills

Verbal and written communication

Multitasking

Attention to detail

Interpersonal skills

Dependability

Professional demeanor

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

United Petroleum Transports Inc is seeking a Customer Service Representative to ensure customer requirements are met in a timely and friendly manner. You will handle daily reports, receive and distribute calls to dispatchers, and maintain accurate customer files.

The position requires a High School diploma and at least one year of customer service experience, with strong verbal and written communication, basic Word/Excel skills, and the ability to multitask while maintaining confidentiality.