Billing Director — Automation, Backlog Reduction & Team Leadership

NWN; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

NWN is an AI-powered technology solutions provider helping organizations modernize their technology across cloud, cybersecurity, CX, and managed devices. The company has 1,200+ employees and a customer-obsessed, high-performance culture recognized as a Best Place to Work.

We are seeking a senior billing leader to drive timeliness and accuracy, build KPIs and dashboards for a ~20-person team, and overhaul billing processes.

Qualifications

• 10+ years B2B billing.
• 5+ years leading teams.
• Experience handling $500M+ revenue scale.

Responsibilities

• Lead billing timeliness, accuracy, and unbilled backlog reduction.
• Build KPIs, dashboards, and billing processes for a team of ~20.
• Manage, develop, and restructure the billing team.
• Fix NetSuite, Salesforce, and BluLogix integration gaps with Finance IT.
• Drive automation and clean dispute workflows.

Skills

Billing leadership

Team leadership

B2B billing

Tools

NetSuite

BluLogix

Job description

NWN is an AI-powered technology solutions provider helping organizations modernize their technology across cloud, cybersecurity, CX, and managed devices. The company has 1,200+ employees and a customer-obsessed, high-performance culture recognized as a Best Place to Work.

We are seeking a senior billing leader to drive timeliness and accuracy, build KPIs and dashboards for a ~20-person team, and overhaul billing processes.