Billing Customer Service

AppleOne; Lancaster (SC); In loco; USD 20.000 - 28.000; Tempo pieno

Descrizione del lavoro

AppleOne is seeking a dependable Utility Billing Clerk for Lancaster, SC. This 100% on-site temporary assignment lasts approximately 2–3 months with potential extension. Pay is $17.50/hr and schedule is Monday–Friday, 8:00 AM–5:00 PM.

The role involves handling customer payments, billing inquiries, and general office tasks. Ideal candidates have strong customer service, cash-handling experience, and attention to detail.

Competenze

• Previous customer service experience in a public-facing role.
• Cash-handling experience with accurate counting and balancing.
• Strong communication and problem-solving skills.
• Basic computer and data entry proficiency.
• Excellent attention to detail and organizational skills.
• Dependable, punctual, and consistent attendance.

Mansioni

• Accept and process customer payments at the service counter and drive-through.
• Accurately count cash, balance daily collections, and prepare payment reports.
• Assist customers with billing questions, payment concerns, and service requests.
• Provide friendly, professional customer service in person and over the phone.
• Maintain accurate customer records and process account updates.
• Assist with data entry, filing, and other administrative duties.

Conoscenze

Cash handling

Customer service

Data entry

Attention to detail

Punctuality

Communication

Descrizione del lavoro

Utility Billing Clerk

$17.50/hr

Location: Lancaster, SC 100% ON‑SITE

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Assignment: Temporary, approximately 2–3 months, with potential for extension

We are seeking a dependable, detail-oriented Utility Billing Clerk to assist with customer payments, billing inquiries, and daily office operations. This position is ideal for someone with strong customer service and cash‑handling experience who enjoys working directly with the public.

Job Responsibilities

• Accept and process customer payments at the service counter and drive-through.
• Accurately count cash, balance daily collections, and prepare payment reports.
• Assist customers with billing questions, payment concerns, and service requests.
• Provide friendly, professional customer service in person and over the phone.
• Maintain accurate customer records and process account updates.
• Assist with data entry, filing, and other administrative duties.

Qualifications

• Previous customer service experience in a public‑facing role.
• Cash‑handling experience with the ability to accurately count and balance money.
• Strong communication and problem‑solving skills.
• Basic computer and data entry proficiency.
• Excellent attention to detail and organizational skills.
• Dependable, punctual, and committed to consistent attendance.

Candidates with experience in retail, cashiering, banking, grocery stores, or similar customer‑facing positions are encouraged to apply. Previous utility billing experience is not required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E‑Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.