Billing & Customer Care Specialist (Hybrid)

BrightSpring Health Services Corporation; Louisville (KY); Hybride; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life ins.

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Résumé du poste

BrightSpring Health Services Corporation in Louisville, KY is hiring a Billing Coordinator to support healthcare admin activities across locations. The role includes handling billing inquiries, data entry, and coordinating with pharmacy and clinical staff to ensure accurate invoicing and timely payments.

The ideal candidate has 4+ years in a call center environment, strong computer skills, and excellent communication.

Qualifications

• High school diploma required; associate degree preferred.
• At least four years in inbound/outbound call center experience.
• Strong computer literacy and data entry skills.
• Excellent verbal and written communication; detail-oriented.
• Able to work in a hybrid environment near Louisville, KY.

Responsabilités

• Handle inbound customer communications and document calls in the tracking system.
• Collaborate with other departments to resolve issues and log actions.
• Identify data deviations and seek resolutions with supervisors.
• Make outbound courtesy calls as directed.
• Meet call center metrics and protect patient confidentiality.
• Maintain work records and perform other tasks as assigned.

Connaissances

Computer literacy

Data entry

Project management

Verbal communication

Written communication

Formation

High School Diploma

Associates Degree (desirable)

Outils

CRM software

Call tracking system

Description du poste

BrightSpring Health Services Corporation in Louisville, KY is hiring a Billing Coordinator to support healthcare admin activities across locations. The role includes handling billing inquiries, data entry, and coordinating with pharmacy and clinical staff to ensure accurate invoicing and timely payments.

The ideal candidate has 4+ years in a call center environment, strong computer skills, and excellent communication.