Billing & Customer Care Specialist

Meduit | Driving Revenue Cycle Performance; Sartell (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off and holidays

Employer paid life insurance

Job summary

Meduit, a national leader in healthcare revenue cycle management, is hiring a Customer Service Representative in Sartell, MN. You will handle inbound and outbound calls, resolve account questions, and guide customers through payment options to ensure accurate records.

This onsite role offers paid training, a base hourly pay of $17–$19 with performance incentives, and opportunities for growth. A high school diploma and at least 1 year in a customer-facing role are required.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Handle inbound and outbound calls related to customer account balances.
• Provide clear, professional explanations of balances, payments, and available options.
• Set up payment arrangements and process transactions over the phone.
• Accurately document all interactions while navigating multiple systems.
• Follow established workflows, scripts, and compliance requirements.
• Meet performance goals related to productivity and quality.
• Assist customers with available support or financial assistance programs when applicable.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Meduit, a national leader in healthcare revenue cycle management, is hiring a Customer Service Representative in Sartell, MN. You will handle inbound and outbound calls, resolve account questions, and guide customers through payment options to ensure accurate records.

This onsite role offers paid training, a base hourly pay of $17–$19 with performance incentives, and opportunities for growth. A high school diploma and at least 1 year in a customer-facing role are required.