Patient Billing & Care Support Specialist

Apax Staffing; Edina (MN); On-site; USD 28,929 - 31,684; Full time

Job summary

A staffing agency is seeking a Customer Service Representative for on-site work in Edina, Minnesota. The role involves providing timely responses to patient inquiries, resolving billing questions, and collaborating with departments to address concerns. Ideal candidates will have 3-5 years of customer service experience, effective communication skills, and knowledge of medical terminology. This position offers a pay rate of $21-$23 depending on experience and is contract-to-hire.

Qualifications

• 3-5 years of experience in customer service.
• Must have experience with a variety of PC applications.

Responsibilities

• Provide timely responses and resolutions to inquiries on account balances.
• Respond to initial patient-family requests and questions.
• Collaborate with other departments for research on patient billing history.

Skills

Customer service

Communication

Analytical skills

Problem solving

Organizational skills

Multi-tasking

Medical terminology

Education

High School Diploma or equivalent work experience

Job description

A staffing agency is seeking a Customer Service Representative for on-site work in Edina, Minnesota. The role involves providing timely responses to patient inquiries, resolving billing questions, and collaborating with departments to address concerns. Ideal candidates will have 3-5 years of customer service experience, effective communication skills, and knowledge of medical terminology. This position offers a pay rate of $21-$23 depending on experience and is contract-to-hire.