Billing Coordinator

Lifepoint Health; Wilson (NC); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Wilson Medical Center, part of Lifepoint Health, is seeking a Billing Coordinator to support daily billing operations, claims processing, and revenue-cycle optimization.

You will collaborate with payers and hospital teams to resolve issues, ensure regulatory compliance, and post payments accurately. The role emphasizes accuracy, timeliness, and service-oriented communication in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1+ year insurance billing experience in healthcare preferred.
• CPC or equivalent billing credential and Certified Professional Biller preferred.
• CPT/ICD-10/HCPCS knowledge preferred.
• Strong communication and collaboration with payers and departments.
• Proficient in Microsoft Office; experience with billing systems.

Responsibilities

• Coordinate daily billing operations to maximize cash collections.
• Ensure accurate submission of claims and posting of payments.
• Apply CPT/ICD-10/HCPCS coding knowledge to claims.
• Verify insurance coverage and patient financial responsibilities.
• Research unpaid accounts and resolve discrepancies.
• Collaborate with payers, clinical teams and departments.
• Maintain compliance with billing regulations and improve workflows.
• Prioritize deadlines and support a service-oriented work environment.

Skills

Communication skills

Organization

Problem-solving

Professionalism

Attention to detail

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Excel

Billing software

Job description

Your experience matters

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. The Billing Coordinator plays a key role in supporting the hospital's revenue cycle by coordinating daily billing operations, ensuring accurate and timely claims processing, and maximizing reimbursement for services provided. This role collaborates with insurance payers and hospital departments to resolve billing issues, maintain regulatory compliance, and improve efficiency across billing and collection activities. As the Billing Coordinatorjoining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

At Wilson Medical Center, people are at the heart of everything we do. We are committed to providing excellent, compassionate, high-quality care to our community while fostering an environment where our team members are valued for their skills, dedication, and the unique contributions they bring to healthcare. For more than 55 years, our 294-bed facility has proudly served the residents of Wilson County and surrounding communities, offering a comprehensive range of services, including orthopedics, cardiology, general surgery, women's care, emergency medicine, imaging, and much more. Our commitment to meeting the diverse needs of our community extends beyond the hospital through our nine multispecialty physician clinics, wound center, radiation oncology center, outpatient imaging center, rehabilitation and nursing care center, and five-star day care. At Wilson Medical Center, we take pride in working together to make a meaningful difference in the lives of those we serve, continually striving to deliver exceptional care and support the health and well-being of our community.

How you'll contribute

As the Billing Coordinator you will excel in this role by:

• Coordinating daily billing operations to maximize cash collections, support timely reimbursement, and achieve organizational goals for accounts receivable and bad debt.
• Ensuring the accurate and timely submission of electronic and paper claims, processing of patient statements, and posting of electronic payments within established timeframes.
• Applying knowledge of medical billing, CPT, ICD-10, and HCPCS coding to support accurate claims processing and compliance across multiple medical specialties.
• Verifying insurance eligibility, coverage, benefits, and patient financial responsibilities to promote accurate billing and efficient account resolution.
• Monitoring billing and collection activities, researching unpaid accounts, resolving discrepancies, and accurately posting charges, payments, and adjustments.
• Building collaborative relationships with insurance payers, vendors, clinical teams, and hospital departments to resolve billing issues and optimize reimbursement.
• Maintaining compliance with applicable federal billing and collection regulations while identifying opportunities to improve workflows, reduce errors, and strengthen revenue cycle performance.
• Coordinating team workflows, prioritizing competing deadlines, and supporting a professional, service-oriented work environment through effective communication, problem-solving, and continuous improvement.

Schedule

Full-Time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What we're looking for

• Education: High school diploma or equivalent required; associate's degree or higher preferred.
• Relevant Experience: Minimum of one year of experience in insurance billing and collecting unpaid accounts, preferably in a healthcare setting.
• Medical Billing & Coding Knowledge: Familiarity with medical billing practices, CPT, ICD-10, and HCPCS coding; knowledge of medical terminology preferred.
• Technical Skills: Working knowledge of Microsoft Office, particularly Word and Excel, and the ability to navigate electronic billing, claims processing, and payment posting systems.
• Certifications & Specialized Experience: CPC or equivalent coding/billing credential and Certified Professional Biller certification preferred. Provider credentialing experience is a plus.
• Communication & Collaboration: Strong verbal and written communication skills, with the ability to build effective working relationships with insurance payers, providers, hospital departments, and colleagues.
• Organization & Problem-Solving: Ability to manage competing priorities, meet deadlines, maintain accuracy, and resolve billing issues in a fast-paced environment.
• Professionalism & Initiative: Demonstrates integrity, accountability, sound judgment and initiative, with a commitment to compliance, teamwork and continuous improvement.

More about Wilson Medical Center

Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities.Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community.Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more.

EEOC Statement

"Wilson Medical Centeris an Equal Opportunity Employer.Wilson Regional Medicalis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.