Billing Coordinator

FCCI Insurance Group; Sarasota (FL); Hybride; USD 26 000 - 39 000; Plein temps

Avantages offerts par ce poste

Flexible Work Environment

Paid Family Leave

Competitive PTO & Holidays

Recognition & Bonus Programs

Medical, Vision, Dental & Life

401(k) Match & Profit-Sharing

Résumé du poste

FCCI Insurance Group in Sarasota seeks a Billing Coordinator to provide exceptional customer service for billing inquiries and support operations for Property & Casualty insurance policies.

This role involves processing transactions, handling inquiries, and collaborating with various departments to promote efficiency. The selected candidate will work in a flexible, hybrid environment, benefiting from competitive pay and a comprehensive benefits package.

Qualifications

• Strong team working skills and compassion for others.
• Experience in property & casualty insurance billing.
• Ability to handle complex billing situations.

Responsabilités

• Provide exceptional customer service for billing inquiries.
• Process billing transactions and disbursements.
• Evaluate policy cancellations and reinstatement requests.

Connaissances

Customer service

Billing inquiries

Problem-solving

Communication

Description du poste

At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If so, FCCI Insurance Group is the company for you!

We are seeking an experienced professional to provide exceptional customer service for billing inquiries and support billing operations for Property & Casualty (P&C) insurance policies. This role is responsible for ensuring accurate and timely billing, maintaining compliance with company standards, and delivering excellent service to policyholders, agents, and internal business partners.

The Billing Coordinator serves as a front-line liaison for internal and external customers, handling billing inquiries, processing transactions, and supporting Policyholder & Agency Billing, Premium Audit, Claims, Underwriting, and other business functions. Responsibilities include reviewing billing activity, processing disbursements, allocating payments, suspending cancellations when appropriate, resolving billing discrepancies, and providing support across departments to promote efficient operations.

This role also evaluates policy cancellations and reinstatements, including non-pay reinstatements, and collaborates with Underwriting and other business partners on complex billing situations involving payment arrangements, reinstatement approvals, cancellation exceptions, and other account-specific concerns. The Billing Coordinator researches and resolves account issues, communicates billing requirements and payment options, exercises sound judgment, and contributes to positive customer experiences and company objectives.

The selected candidate will work a hybrid schedule from our Sarasota corporate office.

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

The salary range for this position is $18.58-$28.62 hourly. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)