Underwriting Systems Analyst - E&S

FCCI Insurance Group; Lawrenceville (GA); Hybrid; USD 57,000 - 87,000; Full time

Benefits offered by this job

Flexible Work

Paid Family Leave

PTO & Holidays

Bonus Programs

Insurance

Referral Bonus

Volunteer Time

401(k) Match

Job summary

FCCI Insurance Group is seeking an Underwriting Systems Analyst-E&S to provide technical customer service support to the underwriting user community. This role troubleshoots quotes and policy issuance system decisions and uses Duck Creek for Specialty/E&S lines.

You will deliver training and work with stakeholders to prioritize new functionality and testing for fixes that improve efficiency. The position is hybrid at FCCI offices (Lawrenceville, GA among others) and offers a competitive salary

Qualifications

• Provide technical customer service support for Underwriting user community.
• Troubleshoot quotes and policy issuance system decisions.
• Provide system training resources and ensure efficient utilization.

Responsibilities

• Provide technical customer service support to FCCI’s Underwriting user community.
• Troubleshoot a variety of system problems to resolve quoting and policy issuance issues.
• Provide valuable system training resources for proper utilization of UW technology.
• Partner with stakeholders in development and prioritization of new functionality and testing for fixes and enhancements.

Skills

Technical customer service

Troubleshooting

Stakeholder collaboration

Tools

Duck Creek

Job description

At FCCI, our people make the difference. Our teammates are committed to upholding FCCI’s long-standing traditions of building relationships, serving others and giving back to the community. Come join us and make a difference!

The Underwriting Systems Analyst-E&S is responsible for providing technical customer service support to FCCI’s Underwriting user community. This role provides a key value by helping troubleshoot a variety of common and sometimes complex system problems in order to resolve quoting and policy issuance system Decisions issues promptly. Systems utilized include Duck Creek for Specialty/E&S lines of business. In addition, this role provides valuable system training resources to ensure the UW technology is being fully and efficiently utilized. As a subject matter expert, this team member partners with key stakeholders in the development and prioritization of new functionality and/or testing for system fixes and enhancements that enable a better experience, and greater efficiency for the user community. This role is hybrid at any of our FCCI offices (Sarasota or Lake Mary, FL; Lawrenceville, GA; Glen Allen, VA; Carmel, IN; Richardson, TX, Ridgeland, MS.)

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

The salary range for this position is $56,746-$87,390 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)