Hybrid P&C Billing Specialist

FCCI; Sarasota (FL); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Family Leave

PTO & Holidays

Recognition & Bonus Programs

Employee Referral Bonus

401(k) Match & Profit-Sharing

Job summary

FCCI Insurance Group in Sarasota is seeking an experienced Billing Coordinator to ensure accurate and timely billing for Property & Casualty policies. You will serve as a front-line liaison with policyholders, agents, and internal partners, handling inquiries, processing transactions, and supporting billing operations in a collaborative, customer-focused environment.

The role offers a hybrid schedule from our Sarasota corporate office and a competitive benefits package, including paid time off,

Qualifications

• Associate degree preferred; relevant experience and desire to learn also accepted.
• Minimum of two years experience in billing, accounts receivable, or a related role in the insurance industry, preferably in P&C insurance.
• Familiarity with agency-billed and direct-billed processes is highly preferred.
• Exceptional customer service skills and communication skills.
• Strong analytical, investigative and problem-solving abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Solid understanding of basic accounting principles.
• Strong computer and system navigation skills.
• Ability to review account activity, interpret billing guidelines, and make sound business decisions.
• Ability to handle complex billing, policy, cancellation, and reinstatement issues.
• Demonstrated ability to build effective relationships and provide support across departments, contributing to organizational efficiency and positive business outcomes.
• Strong collaboration skills with the ability to work effectively with Underwriting and other business partners to resolve customer and account concerns

Responsibilities

• Provide exceptional customer service for billing inquiries.
• Support billing operations for P&C policies.
• Review billing activity and process disbursements.
• Allocate payments and suspend cancellations when appropriate.
• Resolve billing discrepancies across departments.
• Assist with cancellations and reinstatements.
• Collaborate with Underwriting and others on complex billing issues.

Skills

Customer service

Communication skills

Analytical abilities

Problem solving

Multitasking

Accounting principles

Computer skills

Education

Associate degree

Tools

Billing systems

Job description

FCCI Insurance Group in Sarasota is seeking an experienced Billing Coordinator to ensure accurate and timely billing for Property & Casualty policies. You will serve as a front-line liaison with policyholders, agents, and internal partners, handling inquiries, processing transactions, and supporting billing operations in a collaborative, customer-focused environment.

The role offers a hybrid schedule from our Sarasota corporate office and a competitive benefits package, including paid time off,