Billing Coordinator

Mia Aesthetics

Miami (FL)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

On-the-job training

Professional development opportunities

Opportunities for advancement

Job summary

Mia Aesthetics is seeking a Billing Specialist to ensure top-notch customer service and manage financial transactions. The role involves handling patient inquiries, processing payments, and maintaining accurate billing records. Ideal candidates will have strong mathematical skills, experience in customer service, and a high school diploma or GED.

Qualifications

Minimum 1-2 years of customer service experience.
Basic knowledge of medical terminology preferred.
HIPPA & OSHA Compliance Certification preferred.

Responsibilities

Manages inbound and outbound calls.
Processes customer payments and informs about deadlines.
Generates invoices and audits data input.

Skills

Outstanding mathematical skills

Strong time management

Organizational skills

Ability to work with urgency

Ability to multi-task

Bilingual in English and Spanish

Education

GED or High School Diploma

Job description

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Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

The Billing Specialist will be responsible for maintaining the highest level of customer service while performing the following skills.

Manages large amounts of inbound and outbound calls in a timely manner
Interviews, obtains, and verifies patient information via phone
Informs patients or customers of any missed or upcoming payment deadlines
Processes customer payments per Mia Aesthetics’ protocols and procedures
Advises patients about financing options and walks them through the payment process
Researches and responds appropriately to all balance inquiries
Generates invoices and conducts financial transactions ensuring they are on track and on time
Ensures invoices match contracts for upcoming patient surgeries
Audits the data input in the accounting system to ensure the accuracy of the final bill
Sends links to patients to be able to self-pay online
Sends links to patients to be able to self-pay with Care Credit
Gathers all proper documentation to process a financing payment

Requirements:

Outstanding mathematical skills
Strong time management and organizational skills
Ability to work with a high sense of urgency
Ability to efficiently multi-task and prioritize work
GED or High School Diploma required
Minimum 1-2 years of customer service experience
Basic knowledge of medical terminology preferred
Bilingual in English and Spanish preferred
HIPPA & OSHA Compliance Certification preferred

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Seniority level