Billing Specialist - Direct Hire

Insight Global

Atlanta (GA)

On-site

USD 60,000 - 75,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Child care support

Job summary

Insight Global is seeking a Billing Specialist to manage contractor onboarding and invoicing within its Dunwoody office. The role requires 1-5 years of billing experience, strong communication skills, and proficiency in Excel. The ideal candidate will work efficiently with internal teams to ensure accurate processes and manage customer expectations effectively.

Qualifications

Minimum 1-5 years of specialty or boutique billing experience.
Strong customer service skills and aptitude for billing.
Mid level to Advanced Excel skills required.

Responsibilities

Accurately onboarding billing profile for new contractors.
Sending invoices on time according to customer requirements.
Developing standard operating procedures for new customer setups.
Researching and reconciling account issues.

Skills

Excel

Customer service skills

Problem-solving skills

Communication skills

Education

Degree in Economics

Degree in Finance

Degree in Business

Job description

Direct message the job poster from Insight Global

Onsite in Dunwoody office, 4 days/week (Monday-Thursday) Remote Fridays

WHAT YOU'LL DO

• Responsible for accurately onboarding billing profile and gathering specific documentation for every new contractor that goes onsite.

• Sending invoices on time and accurately per customer requirements.

• Develop standard operating procedures for new customer setups.

• Manage workload to meet internal and external deadlines

• Researching / Reconciling account issues

• Providing detailed updates on unbilled accounts

• Collaborating with the Collections team for customer issues

WHAT YOU’LL NEED TO SUCCEED

• Minimum 1-5 years of specialty or boutique billing (or similar position) OR aptitude for billing and good customer service skills or a degree in Economics, Finance, Business, or similar

• Mid level to Advanced Excel skills

• Working autonomously as well as in a team • A strong curiosity to challenge processes and improve them

• Proven ability to resolve difficult customer situations

• Strong communication and customer service skills

ABOUT THIS ROLE The Billing/Invoicing Team is comprised of specialists who are responsible for billing our clients timely, efficiently, and accurately. We partner with the Sales Team to understand customer requirements, work hand in hand with our collections team to ensure Insight Global is receiving payment from IG’s invoices. Each specialist owns a portfolio of accounts to support and build positive professional relationships, with both clients and internal partners. IG has experienced significant growth and we are transforming our processes. It is an exciting time to be with the company. This position requires an employee with 3-5 years of specialty or custom billing for clients. The ideal candidate will have strong problem-solving skills, time management skills, managing internal and external customer expectations, ask for help when needed, and bring new ideas to the job, processes, and team.

Seniority level