Billing Coordinator

Association Of Certified Fraud Exam; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Association Of Certified Fraud Exam is seeking a Billing Coordinator to maintain efficient billing operations, including invoicing, payment application, cancellations, refunds, and account setup for B2B transactions. The role requires processing ACH/wire payments, reconciling accounts, and applying company policies in customer interactions.

You will generate customer statements, review membership status for expirations, draft journal entries for revenue accrual, handle chargebacks, and

Qualifications

• Associates degree preferred.
• Minimum 1 year of billing or accounting experience.
• Experience drafting general ledger entries and reconciling accounts preferred.
• Proficiency with multiple software platforms.
• Strong written and verbal communication.

Responsibilities

• Handle invoicing, payment application, cancellations and refunds.
• Process ACH and wire payments; reconcile month-end.
• Respond to billing inquiries and communicate policy.
• Print monthly customer statements.
• Review member status and manage expirations.
• Draft journal entries for training program revenue accrual.
• Manage credit card chargebacks and NSF checks.
• Collaborate with Member Services and Distribution on returns.
• Train the team on billing best practices.

Skills

Organizing work

Attention to detail

Prioritizing responsibilities

Verbal and written communication

Team collaboration

Education

Associate degree in Business or Accounting

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

SUMMARY OF PURPOSE:The Billing Coordinator maintains the efficient billing operation of the organization, including but not limited to invoicing, payment application, invoice cancellation and refunds, invoice adjustments and write-offs. The Billing Coordinator also corresponds with customers and handles related administrative tasks needed to establish accounts for B2B transactions.ESSENTIAL FUNCTIONS:Responds to internal and external customers billing inquiries and requests.Processes invoice cancellations, product returns, account credits and refunds.Applies customer ACH and wire payments and reconciles ACH and wire transfer payments for month-end close.Communicates and actively applies company and accounting policies, and procedures in response to internal and external inquiries.Generates and prints customer account statements monthly.Reviews member status monthly for expiration and terminates membership status.Draft journal entries for special training program revenue accrual and clearing accounts for month-end close.Handle credit card chargebacks and NSF checks.Coordinate with Member Services and Distribution teams on product returns.Corresponds with customers regarding account credits, and suspension.Process specialized training, and chapter insurance invoicingCommunicates and train the Member Services team on best practices with customer billing processes.Performs projects and other duties as assigned or required.POSITION REQUIREMENTS:Associates degree in Business, Accounting, or equivalent field is preferred.Minimum 1 year of experience in billing functions and/or accounting is preferred.Basic work experience with drafting general ledger entries and account reconciliation is preferred.Ability to learn and perform job functions in multiple software platforms.Proven skills in organizing work, attending to detail, taking/giving direction, and prioritizing responsibilities effectively.Effective written and verbal communication skills.Ability to collaborate and work in a team environment.Proficiency in Microsoft Office, including Excel, Word, and Outlook