Billing & Collections Specialist – Immigration Firm

The Nemecek Firm, Ltd.; Columbus (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

9 company holidays

Health insurance

Dental insurance

Retirement savings plan with a 3% team

Free parking

Onsite gym and cafeteria

Professional development and training

Job summary

The Nemecek Firm, Ltd. is seeking a detail-oriented Billing Associate to join our downtown Columbus office. You will process client payments, send invoices, respond to balance inquiries, and monitor past-due accounts while maintaining confidentiality and accuracy.

In this in-person role, you'll work with finance and client services to ensure timely collections and clear account communications, with opportunities for professional development and benefits such as health and retirement plans.

Qualifications

• Experience with billing, payment processing, accounts receivable, collections, or client service is helpful but not required.
• Fluency in Spanish, French, or another language is a plus but not required.

Responsibilities

• Process and apply client payments to the appropriate matters and invoices.
• Send invoices, receipts, payment confirmations, and account communications.
• Respond to client questions about balances, payments, and account activity.
• Monitor outstanding balances and contact clients about upcoming and past due payments.
• Establish payment arrangements with clients, document the terms, and follow up on payment commitments.
• Research payment discrepancies, returned payments, and incorrect account balances.
• Reconcile payment activity across the firm’s billing, case management, and accounting systems.
• Maintain accurate records while protecting confidential client and financial information.

Skills

Detail oriented

Accurate data entry

Organized

Clear written communication

Professional phone manner

Confidentiality

Multitasking

Tools

Billing software

Accounts receivable systems

Job description

The Nemecek Firm, Ltd. is seeking a detail-oriented Billing Associate to join our downtown Columbus office. You will process client payments, send invoices, respond to balance inquiries, and monitor past-due accounts while maintaining confidentiality and accuracy.

In this in-person role, you'll work with finance and client services to ensure timely collections and clear account communications, with opportunities for professional development and benefits such as health and retirement plans.