Bilingual Collections Specialist (Spanish/English) – Columbus

The Nemecek Firm, Ltd.; Columbus (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan with company match

Free parking

Onsite gym and cafeteria

Paid time off

9 company holidays

Professional development

Job summary

The Nemecek Firm, Ltd. in Columbus, Ohio seeks a Collections Specialist to manage client payments and outreach for outstanding balances. The role emphasizes professional communication, accurate record-keeping, and secure handling of confidential information.

It is a full-time, in-person position with standard business hours in downtown Columbus. You will contact clients about balances, establish payment arrangements, and support billing functions while collaborating with a small, client-focused

Qualifications

• Experience with billing, payment processing, accounts receivable, collections, or client service is helpful but not required.

Responsibilities

• Process and apply client payments to the appropriate matters and invoices.
• Send invoices, receipts, payment confirmations, and account communications.
• Respond to client questions about balances, payments, and account activity.
• Monitor outstanding balances and contact clients about upcoming and past due payments.
• Establish payment arrangements with clients, document the terms, and follow up on payment commitments.
• Research payment discrepancies, returned payments, and incorrect account balances.
• Reconcile payment activity across the firm’s billing, case management, and accounting systems.
• Maintain accurate records while protecting confidential client and financial information.

Skills

Bilingual English/Spanish

Job description

The Nemecek Firm, Ltd. in Columbus, Ohio seeks a Collections Specialist to manage client payments and outreach for outstanding balances. The role emphasizes professional communication, accurate record-keeping, and secure handling of confidential information.

It is a full-time, in-person position with standard business hours in downtown Columbus. You will contact clients about balances, establish payment arrangements, and support billing functions while collaborating with a small, client-focused