Billing & Cash Applications Leader | Revenue Cycle

Sheppard Pratt; Towson (MD); Hybrid; USD 74,000 - 118,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, and vision benefits

403b retirement match

Generous paid-time-off

Employee Assistance Program (EAP)

Job summary

Sheppard Pratt seeks a Billing & Cash Applications Manager to lead Billing, Cash Applications, and Scanning within Revenue Cycle Operations. You’ll ensure timely claim generation, accurate posting, payer enrollment, and regulatory compliance, while guiding a team and improving processes.

The role collaborates with Finance, Information Systems, Clinical Operations, and third-party payers to optimize reimbursement, cash flow, and service quality. Based in Towson, MD with hybrid work.

Qualifications

• Education Required: Associate’s degree in Business, Healthcare Administration, or a related field.
• Education Preferred: Bachelor’s degree in Business, Healthcare Administration, or related field.
• Years and Experience: 1–2 years in lead/supervisory capacity; 2–3 years in healthcare billing/revenue cycle; knowledge of medical billing, A/R, payer requirements; familiarity with behavioral health billing.

Responsibilities

• Billing Operations and Claims Management: oversee daily billing activities for timely claims submission.
• Cash Applications and Reconciliation: supervise posting of payments and daily cash reconciliation.
• Enrollment and Revenue Cycle Support: oversee payer enrollment for electronic submissions and ERA processing.
• Leadership and Staff Development: supervise, coach, and evaluate Billing, Cash Applications, and Scanning staff; set performance standards.
• Operational Management and Process Improvement: maintain SOPs; assess workflows and drive efficiency.
• Compliance and Regulatory Oversight: ensure compliance with policies, HIPAA, and laws; support audits.
• Reporting and Performance Management: monitor KPIs; prepare reports for Revenue Cycle Leadership; drive improvements.
• Customer Service and Relationship Management: resolve issues with payers, vendors, and internal stakeholders.

Skills

Staff supervision

Leadership

Analytics

Process improvement

Regulatory compliance

Billing knowledge

Payer requirements

KPIs tracking

Customer service

Education

Associate degree in Business

Bachelor’s degree preferred

Tools

Athena IDX

Microsoft Office

Job description

Sheppard Pratt seeks a Billing & Cash Applications Manager to lead Billing, Cash Applications, and Scanning within Revenue Cycle Operations. You’ll ensure timely claim generation, accurate posting, payer enrollment, and regulatory compliance, while guiding a team and improving processes.

The role collaborates with Finance, Information Systems, Clinical Operations, and third-party payers to optimize reimbursement, cash flow, and service quality. Based in Towson, MD with hybrid work.