BILLING ASSOCIATE

Callen--lord; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Low-cost medical

Dental insurance

Vision insurance

Life insurance (free)

Disability insurance

Flexible Spending Account (FSA)

Tuition assistance

Commuter benefits

Paid time off

403B retirement savings

Job summary

Callen-Lorde Community Health Center is seeking a Billing Associate to join our patient accounts team in New York. You will act as the lead billing contact, ensuring accurate generation and reimbursement for patient accounts and supporting our mission to provide LGBTQ+ focused healthcare.

The role requires 1+ year of medical billing experience, knowledge of ICD-10 and CPT-4 coding, and strong computer and Excel skills. We offer a comprehensive benefits package and a supportive work environment.

Qualifications

• 1+ year of medical billing experience required.
• Knowledge of ICD-10 and CPT-4 coding.
• Strong Internet, PC, and spreadsheet skills.
• Familiarity with NY privacy and billing regulations/laws.

Responsibilities

• Act as the lead billing contact, collaborating with medical staff to ensure timely patient account generation and reimbursement.
• Maintain accurate patient flow through medical, behavioral health, and dental financial systems.
• Handle all aspects of the billing cycle: verification, authorization, claims entry, processing, re-billing, and corrections.
• Provide exceptional customer service to patients and answer billing questions.
• Stay up-to-date on billing regulations and procedures.

Education

Bachelor’s degree preferred

High school diploma required

Tools

Billing software

EHR system

Microsoft Excel

Job description

DescriptionAbout Us:Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.Our Mission:Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.About the Role:Callen-Lorde is seeking a highly motivated Billing Associate to join our growing patient accounts team. In this critical role, you will play a vital role in ensuring efficient and accurate billing for our patients, contributing directly to our mission of providing exceptional healthcare.Key Responsibilities:Act as the lead billing contact, collaborating with medical staff to ensure timely patient account generation and reimbursement.Maintain accurate and efficient patient flow through our medical, behavioral health, and dental financial systems.Provide exceptional customer service to patients, answering billing and insurance questions with courtesy.Handle all aspects of the billing cycle, including:Insurance verification and authorizationTreatment plan setup and monitoringClaims entry, processing, re-billing, and correctionsPayment entry and reconciliationOverall account maintenance and troubleshootingStay up-to-date on billing regulations and procedures.Work Schedule:Callen-Lorde is open Monday through Friday. This is a full-time positionBenefits:Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.QualificationsBachelor’s degree preferred, high school diploma required1+ year of medical billing experience requiredStrong Internet, PC, and spreadsheet skillsKnowledge of ICD-10 and CPT4 coding as well as Federal & NY State privacy and billing regulations/laws.Knowledge in 3 rd party medical insurance eligibility and coverageDesired Characteristics, SkillsDemonstrated leadership and administrative/organizational skills.Ability to work with diverse populations.Excellent interpersonal, written, and oral communication skills.Commitment to the mission of Callen-Lorde Community Health Center.