Patient Account Biller

Los Angeles LGBT Center; Los Angeles (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

403(b) Retirement Plan

Job summary

Los Angeles LGBT Center seeks a Patient Account Biller to support the Billing Team under the Billing Manager. You will handle charge entry, payments, and account reconciliations, and follow up on claims to maximize reimbursement.

The role requires knowledge of CPT/ICD-10 codes, reimbursement processes, and experience with AllScriptsPM. This is a full-time, on-site position in Los Angeles with union benefits.

Qualifications

• Knowledge of CPT and ICD-10 coding and medical terminology.
• Ability to understand reimbursement and denial codes.
• Proficiency with Excel for spreadsheet work and data entry.
• Experience using AllScriptsPM or similar billing systems.
• English/Spanish bilingual skills preferred.

Responsibilities

• Charge entry, payment entry, and cash reconciliation.
• Generate and send patient statements and notices.
• Monitor insurance assignments and follow up on claims.
• Manage denial issues and communicate outcomes.
• Respond to billing inquiries and document in the system.
• Attend department meetings and perform other duties as assigned.

Skills

CPT/ICD10 codes

Medical terminology

Reimbursement/denial codes

Excel

AllScriptsPM

Bilingual English/Spanish

Communication skills

Tools

AllScriptsPM

Job description

Position: #700412

Department: Health Services

Reports to: Billing Manager

Shift Differential Premium: $1.75 per hour for hours worked between 6pm-6am

Schedule: Monday-Friday 8:00am-5:00pm

Status: 100%, Full-Time, Non-Exempt, Union

Probation: 90 days

Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan

Center's Mission

Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY

As the nation's largest and most experienced provider of LGBTQ medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community.

JOB SUMMARY

Under the direction of the Billing Manager the Patient Account Biller will be responsible for providing administrative and clerical support to the Billing Team. These responsibilities include charge entry, payment entry, account reconciliation, claims follow up and denial management in accordance with all accepted billing and collection practices.

Essential Functions

• Charge entry, coding, and cash reconciliation.
• Payment entry including processing refunds on paper and/or electronically.
• Generating, reviewing, and transmitting patient's statements and notices on paper and/or electronically.
• Monitor patient accounts for appropriate insurance assignments.
• Claim follow up and denial management.
• Respond to client questions and complaints regarding billing issues and document the outcome in AllScriptsPM.
• Attend Center, Health Services and Health Information Services meetings as required.
• Other duties as assigned.

Job Qualifications And Experience

• Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.
• A passion for the Center's work and its mission to make the world a better place for LGBTQ people.
• Working knowledge of current CPT and ICD10 codes.
• Knowledge of medical terminology.
• Knowledge of reimbursement and denial codes.
• Bilingual skills, a plus (English/Spanish fluency preferred).
• Excellent verbal and written communication skills, including strong organizational skills, strong problem-solving skills, and attention to detail.
• Computer skills, including a working knowledge of Excel.
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.

The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact [e-mail]