Billing Assistant

Caron Treatment Centers; Wernersville (Berks County); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Billing Assistant for a hybrid position. The role involves updating electronic remittances, maintaining billing files, and assisting the billing department with various clerical duties. Candidates should have prior administrative experience, strong organizational skills, and proficiency in Microsoft Office. This position allows for flexibility with remote work while requiring some in-office presence.

Qualifications

• At least 2 years of prior experience in an administrative role.
• 1 year of experience working with an electronic billing system preferred.

Responsibilities

• Update electronic remittances and maintain hard-copy files.
• Assist billing staff with daily functions and clerical duties.
• Scan documents into the revenue cycle management system.

Skills

Customer Service

Organizational Skills

Attention to Detail

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

HYBRID POSITION. Must be able to work in office one to two days per week.

DUTIES AND RESPONSIBILITIES:

1. The Billing Assistant will update electronic remittances and retrieve paper remittances from insurance company portals, which will be entered into the revenue cycle management system in preparation for payment posting and staff utilization.
2. Maintain all hard-copy files for the Billing Department and ensure accuracy and completeness of these files.
3. Scan all necessary documents into the electronic revenue cycle management system timely and accurately. Dispose of hard copies of documents as appropriate.
4. Distribute all incoming external mail and interoffice communications to the appropriate individual(s).
5. Assist the billing staff in performing day-to-day functions of the department efficiently and effectively.
6. Perform clerical duties related to revenue cycle functions as assigned, which may include, but are not limited to, CARF auditing and miscellaneous internal audits.
7. Update accounts sent to collections based on reports received from the third-party collections company accurately.
8. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict other tasks that may be assigned.

PHYSICAL REQUIREMENTS:

The physical and mental demands described here are representative of those needed to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

1. Must be able to lift up to 25 pounds.
2. Will need to sit, stand, and type for extended periods.
3. Flexibility to work on campus and remotely as requested.
4. Personal home computer required.

EDUCATION / EXPERIENCE QUALIFICATIONS:

1. High school diploma or equivalent required.
2. At least 2 years of prior experience in an administrative role involving data entry, phone system management, clerical processes, and general duties, preferably within a billing department.
3. 1 year of experience working with an electronic billing system preferred.
4. If in recovery, 1 year of continuous sobriety preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Excellent customer service skills and a pleasant phone manner.
2. Proficiency with Microsoft Office Suite (Outlook, Excel, Word) and experience with database management systems.
3. Ability to work under pressure and manage multiple priorities simultaneously.
4. Detail-oriented with strong organizational skills.
5. Ability to work collaboratively and proactively identify departmental needs.
6. Creativity to improve processes and procedures for greater efficiency.
7. Ability to work independently, recognizing when escalation or intervention is needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.