Billing & AR Specialist - Flexible Hours

Demand Detroit; Lodi (NJ); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Tuition reimbursement

Holidays

Vacation

Medical programs

Job summary

Demand Detroit in Lodi, NJ seeks an Administrative Billing Support professional to ensure accurate and timely submission of customer invoices. You will collect and organize documentation, obtain purchase orders, upload invoices through portals, monitor aging accounts, and communicate with customers on payment status.

Responsibilities include handling supporting documents, resolving discrepancies, and generating reports on receivables while coordinating with Service, Parts, Operations, and

Qualifications

• High School Diploma or GED required; Associate degree or some college preferred.
• Two to five years of administrative, billing, accounts receivable, collections, or customer service experience.
• Experience working with customer billing portals and electronic invoice submission systems preferred.
• Experience in industrial, service, construction, transportation, or equipment service environments preferred.

Responsibilities

• Review customer invoices to ensure all required information and supporting documentation is complete prior to submission.
• Obtain purchase orders, service reports, delivery receipts, timesheets, and other supporting documents required for customer billing.
• Submit invoices and supporting documentation through customer portals, email, or other customer-required systems.
• Track invoice status and follow up with customers to confirm receipt and processing.
• Contact customers regarding past due invoices and obtain payment status updates.
• Research and resolve billing discrepancies, missing documentation, and invoice rejection issues.
• Maintain accurate records of customer communications, invoice submissions, payment commitments, and collection activities.
• Monitor aging reports and identify invoices requiring follow-up.
• Coordinate with Service, Parts, Operations, and Accounting teams to gather information needed for invoice processing and payment collection.
• Assist customers with invoice-related questions and requests for additional billing support documentation.
• Prepare routine reports regarding outstanding receivables, collection activity, and invoice status.
• Maintain customer files and records in company systems while ensuring data accuracy.
• Support departmental administrative activities, including correspondence, document preparation, filing, and report generation.
• Provide additional administrative and accounts receivable support as assigned.

Skills

Attention to detail

Verbal and written communication

Relationship building

Organizational skills

Time management

Problem solving

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

ERP systems (Oracle)

Accounts receivable software

Customer portals

Job description

Demand Detroit in Lodi, NJ seeks an Administrative Billing Support professional to ensure accurate and timely submission of customer invoices. You will collect and organize documentation, obtain purchase orders, upload invoices through portals, monitor aging accounts, and communicate with customers on payment status.

Responsibilities include handling supporting documents, resolving discrepancies, and generating reports on receivables while coordinating with Service, Parts, Operations, and