BILLING AND COLLECTIONS SPECIALIST

HighGround; North Richland Hills (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Dry Force in Irving, TX is seeking a Billing and Collections Specialist to ensure timely payments and maintain strong client relationships. You will monitor accounts receivable, contact clients by phone and email, and collaborate with project managers to set payment plans.

Experience with DASH and Xactimate is preferred but not required. Strong Excel skills and attention to detail are essential as you generate reports and support our financial operations.

Qualifications

• 2+ years of billing and collections experience, preferably in the restoration or construction industry.
• Strong attention to detail and accuracy in financial transactions.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Knowledge of accounting principles is a plus.
• High school diploma or equivalent; accounting/finance education preferred.

Responsibilities

• Monitor accounts receivable to ensure timely payment collection from clients.
• Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
• Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
• Maintain detailed records of all communication and collection efforts.
• Generate and maintain financial reports related to billing and collections performance.
• Keep accurate records of all billing and collection activities.
• Maintain a professional and positive relationship with clients throughout the billing and collections process.

Skills

Billing & collections

Excel

Communication

Negotiation

Attention to detail

Education

High school diploma

Accounting/Finance education

Tools

DASH software

Xactimate

Job description

About this position

Job Title: Billing and Collections Specialist

Company: Dry Force

Location: Irving TX

About Dry Force:

Dry Force is a leading provider of restoration and construction services, dedicated to helping clients recover from disasters and restore their properties to their original state. We are committed to excellence in service and are looking for a skilled Collections Specialist to join our team in Irving, TX.

Position Overview:

We are seeking a highly motivated Collections Specialist. Previous DASH and Xactimate experience is preferred but not necessary to be eligible. The ideal candidate will play a critical role in ensuring timely collections, and maintaining positive client relationships.

Key Responsibilities:

Collections:

• Monitor accounts receivable to ensure timely payment collection from clients.
• Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
• Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
• Maintain detailed records of all communication and collection efforts.

Xactimate Expertise (preferred but not required):

• Utilize Xactimate to review project estimates, ensuring accurate billing based on the scope of work and materials used.
• Work closely with the estimating team to resolve any discrepancies or changes in estimates.

Reporting and Documentation:

• Generate and maintain financial reports related to billing and collections performance.
• Keep accurate records of all billing and collection activities.

Client Relations:

• Maintain a professional and positive relationship with clients throughout the billing and collections process.
• Address client inquiries and concerns in a timely and courteous manner.

Qualifications:

• Previous experience with DASH software is preferred but not necessary.
• Proficiency in Xactimate is preferred but not necessary.
• 2+ years of billing and collections experience, preferably in the restoration or construction industry.
• Strong attention to detail and accuracy in financial transactions.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Ability to work independently and as part of a team.
• Exceptional organizational and time-management skills.
• Knowledge of accounting principles and practices is a plus.
• High school diploma or equivalent; additional education in accounting or finance is preferred.

Why Join Dry Force:

At Dry Force, we value our employees and provide a supportive and dynamic work environment.

• We offer competitive compensation, benefits, and opportunities for professional growth within the company.

Join our team and contribute to our mission of helping clients recover and rebuild their lives after disasters.

Dry Force is an equal opportunity employer. We encourage candidates of all backgrounds to apply.