Billing and Collections Administrator

C01 Carrier Corporation; Boca Raton (FL); Presencial; USD 36.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Benefits

Retirement Benefits

Paid time off

Descripción de la vacante

Carrier Global Corporation is seeking a Billing and Collections Administrator to serve as a key customer contact, handling contract entry, invoicing, and collections for a portfolio of accounts. Daily interactions with customers, branch managers, and service technicians will ensure accurate rental records and timely payments.

The role requires strong communication skills, attention to detail, and the ability to multi-task in a fast-paced, matrix environment.

Formación

• High school degree or equivalent.
• 2+ years relevant experience in billing, accounts receivable, and/or collections.

Responsabilidades

• Receive and process all rental agreements in your assigned area.
• Answer customer’s questions regarding their rentals.
• Communicate with Branch Managers and techs to keep rentals accurate.
• Make collection calls on a daily basis.
• Perform additional team duties as assigned – process lookups, year-end paperwork, mail out promotional materials.

Conocimientos

Communication

Multi-tasking

Teamwork

Detail orientation

Microsoft Office

CRM/billing software

Educación

High school diploma

Herramientas

CRM software

Billing applications

Descripción del empleo

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

As a Billing and Collections Administrator you will be a key customer contact responsible for contract entry, invoicing and collections of a given number of accounts. This position will also have frequent communications with customers, branch managers and service techs in the field reading past and present rentals.

Key Responsibilities

• Receive and process all rental agreements in your assigned area.
• Answer customer’s questions regarding their rentals.
• Communicate with Branch Managers and techs to keep rentals accurate.
• Make collection calls on a daily basis.
• Perform additional team duties as assigned – Process lookups, yearend process of paperwork and mail out promotional materials as needed.
• Current 'on rent' reports for key accounts as assigned.

Required Qualifications

• High school degree
• 2+ years relevant experience in billing, A/R, and or collections

Preferred Qualifications

• Exceptional communication and customer service skills (written and oral)
• Advanced ability to multi-task in a matrix, fast paced environment
• Superb team building and relationship building ability
• Strong attention to detail and organizational skills
• Strong computer skills including Microsoft applications
• Software experience with CRM and billing applications

Pay Range

The annual salary for this position is between $35,500.00 - $71,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 29 October 2026

Job Applicant's Privacy Notice

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Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.