Billing Analytics & Power BI Specialist

Quiet Capital; Cincinnati (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) matching

Caregiver leave

Employee Assistance Program

Volunteer time off

Job summary

Divisions Maintenance Group is seeking a Billing Operations Analyst in Cincinnati, OH, to elevate billing accuracy and performance. You will build Power BI dashboards, automate reports, and provide actionable insights in collaboration with Billing leadership and cross-functional teams.

Responsibilities include root-cause analysis of billing exceptions, KPI definition, and process improvements to scale operations. Strong data analytics and ERP experience are essential for success.

Qualifications

• Bachelor's degree in Business Analytics, Finance, Accounting, Information Systems, Data Analytics, or related field.
• 3+ years of experience in business analytics, operations analytics, finance operations, or billing operations.
• Advanced Power BI experience, including dashboard development, DAX, data modeling, and report creation.
• SQL experience is highly preferred.
• Advanced Excel skills (Power Query, Pivot Tables, XLOOKUP, INDEX/MATCH).
• Experience with ERP, billing, or financial systems.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Develop, maintain, and enhance Power BI dashboards and executive reporting.
• Analyze large datasets to identify trends, inefficiencies, and opportunities.
• Create recurring and ad hoc reports for Billing leadership.
• Partner with Billing leadership and cross-functional stakeholders to define productivity, quality, and timeliness KPIs and deliver reporting that make them actionable.
• Perform root cause analysis on billing exceptions and manual rework, tracing issues to originating system or process and recommending durable fixes.
• Identify opportunities to automate manual billing processes.
• Document workflows and operational procedures.
• Support billing system enhancements and technology initiatives.
• Monitor operational metrics, billing accuracy, and SLA performance.
• Collaborate with Finance, Accounting, IT, and Operations on strategic initiatives.
• Other duties as assigned by management.

Skills

Power BI

SQL

Excel

Analytics

Education

Bachelor's degree in Business Analytics, Finance, Accounting, Information Systems, Data Analytics, or related fields

Tools

Power BI

SQL

ERP systems

Job description

Divisions Maintenance Group is seeking a Billing Operations Analyst in Cincinnati, OH, to elevate billing accuracy and performance. You will build Power BI dashboards, automate reports, and provide actionable insights in collaboration with Billing leadership and cross-functional teams.

Responsibilities include root-cause analysis of billing exceptions, KPI definition, and process improvements to scale operations. Strong data analytics and ERP experience are essential for success.