Billing & Administrative Specialist I (Hybrid)

North Carolina Utilities Commission; North Carolina; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation & sick leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist I (Billing) to support private third‑party and Medicaid billing processes and office operations in a hybrid role in Buncombe County. You will work with the Business Office to ensure accurate billing and smooth daily administration.

Ideal candidates have strong data analysis, communication, and organizational skills, plus familiarity with NCTracks and Medicaid billing.

Qualifications

• High school diploma or GED and two years of related administrative experience.
• Experience with Medicaid/third-party billing preferred.
• Ability to analyze data for trends and communicate effectively.
• Experience with NCTracks system helpful.
• Strong organizational skills and attention to detail.

Responsibilities

• Support billing functions for private insurance and Medicaid NCTracks.
• Assist CDSA operations with office management and motor fleet duties.
• Provide back-up coverage for other business office positions.
• Prepare and maintain documentation and records.

Skills

Data analysis

Written & oral communication

Workflow organization

Interdepartmental coordination

Office protocol

Problem solving

Education

High school diploma or GED

Tools

NCTracks

Databases

Automated billing software

Job description

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist I (Billing) to support private third‑party and Medicaid billing processes and office operations in a hybrid role in Buncombe County. You will work with the Business Office to ensure accurate billing and smooth daily administration.

Ideal candidates have strong data analysis, communication, and organizational skills, plus familiarity with NCTracks and Medicaid billing.