Billing & Administrative Specialist

SmartRecruiters, Inc.; Richardson (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

SmartRecruiters, Inc. in Richardson, TX is seeking a detail-oriented Billing/Customer Service Clerk to provide billing, administrative support, and responsive service for a rapidly growing business that partners with Fortune 100 companies.

The role operates 9a-5p, Monday through Friday in a casual office environment. Responsibilities include processing invoices and memos, handling customer inquiries, maintaining records, and supporting the sales team with orders and shipping documentation.

Qualifications

• Billing experience preferred (1+ year).
• Proficient in Excel, Word and Outlook.
• Strong typing (65 wpm) and 10-key skills.
• Professional appearance and demeanor.
• Positive attitude and willingness to learn and work in a team environment.
• Excellent oral and written communication abilities.
• Strong time management and multitasking.
• Ability to work in a fast-paced environment.
• Microsoft Great Plains software experience a plus.

Responsibilities

• Process invoices and credit/debit memos.
• Learn and assist with related billing processes.
• Support management with daily duties in billing and accounting.
• Handle customer service calls and route inquiries as appropriate.
• Process customer purchase orders and issue warehouse acknowledgements.
• Provide product support to customers, distributors, and sales reps.
• Maintain accurate customer information.
• Provide inside sales support for Sales Representatives.
• Review shipping documents for accuracy and process invoices.
• Process reships, freight claims, warranties, and custom orders.
• Research and request credit/debit memos and cycle counts.
• Assist sales staff with order/invoice questions and shipment tracking.
• Engage in day-to-day tasks related to customer service and office administration.

Skills

Billing experience

Typing speed

Excel

Word

Outlook

Professional demeanor

Communication skills

Time management

Fast-paced environment

Great Plains

Tools

Microsoft Great Plains

Job description

We are a leading manufacturer of building products in the outdoor living segment and conduct business with several Fortune 100 companies.

Job Description

Job Summary

Exciting opportunity to work with a leading manufacturer of building products in the outdoor living segment. The purpose of the position is to provide billing, customer service, and administrative support to a rapidly growing business involved with several Fortune 100 companies.

Our office is a casual work environment located in Richardson, TX and the hours of the position are 9a-5p Monday through Friday.

The position will have the following responsibilities

• Process invoices and credit/debit memos
• Will be required to learn other positions as they relate to the billing position to comprehend process flow and discern potential billing issues .
• Assist management with other duties as assigned.
• Assist in all day-to-day tasks related to billing and the accounting office.
• Professionally receive and handle calls regarding customer service, product line inquiries, and purchase orders. Direct calls to the necessary recipients as appropriate.
• Process customer purchase orders
• Create and send warehouse order acknowledgements to customers prior to shipment.
• Provide detailed product support to customers, distributors, and sales representatives.
• Maintain accurate customer information.
• Provide inside sales support for Sales Representatives.
• Review shipping documents to confirm accuracy and process invoices
• Process Reships, Freight Claims, Warranties, Custom Orders, etc.
• Research and request Credit Memos, Debit Memos, Cycle Counts, etc.
• Assist sales staff and customers with order/invoice questions and shipment tracking.
• Engage in day-to-day tasks related to customer service and office administration.

Qualifications

Preferred Qualifications & Skills

• Billing experience (at least 1 year preferred)
• Fast and Accurate keyboarding & 10 key skills (65 wpm + , 10,000 kph +)
• Proficiency with Excel, Word and Outlook required.
• Professional appearance and demeanor required.
• Must possess a positive attitude and willingness to learn and work in a team environment.
• Excellent oral and written communication abilities
• Must possess effective time management skills coupled with the ability to multi-task.
• Ability to work in a fast-paced environment.
• Microsoft Great Plains software experience a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.