Billing & Admin Specialist — Casual Office, 9-5, Growth

SmartRecruiters, Inc.; Richardson (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

SmartRecruiters, Inc. in Richardson, TX is seeking a detail-oriented Billing/Customer Service Clerk to provide billing, administrative support, and responsive service for a rapidly growing business that partners with Fortune 100 companies.

The role operates 9a-5p, Monday through Friday in a casual office environment. Responsibilities include processing invoices and memos, handling customer inquiries, maintaining records, and supporting the sales team with orders and shipping documentation.

Qualifications

• Billing experience preferred (1+ year).
• Proficient in Excel, Word and Outlook.
• Strong typing (65 wpm) and 10-key skills.
• Professional appearance and demeanor.
• Positive attitude and willingness to learn and work in a team environment.
• Excellent oral and written communication abilities.
• Strong time management and multitasking.
• Ability to work in a fast-paced environment.
• Microsoft Great Plains software experience a plus.

Responsibilities

• Process invoices and credit/debit memos.
• Learn and assist with related billing processes.
• Support management with daily duties in billing and accounting.
• Handle customer service calls and route inquiries as appropriate.
• Process customer purchase orders and issue warehouse acknowledgements.
• Provide product support to customers, distributors, and sales reps.
• Maintain accurate customer information.
• Provide inside sales support for Sales Representatives.
• Review shipping documents for accuracy and process invoices.
• Process reships, freight claims, warranties, and custom orders.
• Research and request credit/debit memos and cycle counts.
• Assist sales staff with order/invoice questions and shipment tracking.
• Engage in day-to-day tasks related to customer service and office administration.

Skills

Billing experience

Typing speed

Excel

Word

Outlook

Professional demeanor

Communication skills

Time management

Fast-paced environment

Great Plains

Tools

Microsoft Great Plains

Job description

SmartRecruiters, Inc. in Richardson, TX is seeking a detail-oriented Billing/Customer Service Clerk to provide billing, administrative support, and responsive service for a rapidly growing business that partners with Fortune 100 companies.

The role operates 9a-5p, Monday through Friday in a casual office environment. Responsibilities include processing invoices and memos, handling customer inquiries, maintaining records, and supporting the sales team with orders and shipping documentation.