Billing & Admin Support - Behavioral Health

Casa de Amparo; San Marcos (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Casa de Amparo seeks an Administrative Specialist to provide billing, clerical, documentation and credentialing support for its IOP/PHP programs in San Marcos, CA. You will assist with intake, eligibility, scheduling and chart management in a HIPAA-compliant environment.

You will coordinate with program staff and billing to ensure accurate data, timely claims and QA tracking, while maintaining professional communication with clients, families, and County representatives.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or coursework in business administration, health care administration, behavioral health, medical billing, or related field preferred.
• Experience with Medi-Cal, County behavioral health billing, electronic health records, claims support, authorization tracking, client records, and/or HIPAA-compliant documentation preferred.
• Must possess strong interpersonal, time-management, organizational, written/verbal communication skills, attention to detail, and intermediate computer literacy.
• English proficient/Bilingual Spanish preferred.

Responsibilities

• Provide billing, administrative, clerical, documentation, credentialing and QA support for the IOP/PHP programs.
• Assist with client intake, referral tracking, scheduling, file setup and eligibility verification.
• Support authorization, utilization management, documentation tracking and billing workflows.
• Monitor documentation, signatures, due dates, treatment plan updates, and chart requirements.
• Enter, maintain and update information in the electronic health record and data systems.
• Prepare program logs, reports, rosters, schedules and training records.
• Assist with tracking clinician productivity, program attendance and service hours for reporting.
• Communicate with clients, families, providers, and County partners professionally and confidentially.
• Assist with audits, reviews and QA activities to ensure compliance.
• Coordinate with program managers, QA, billing staff and HR to support workflows.

Skills

Interpersonal skills

Time management

Organizational skills

Written/verbal communication

English proficient / Spanish bilingual

Education

High school diploma or equivalent

Associate’s degree or related coursework preferred

Health care administration coursework

Tools

Electronic Health Records (EHR)

Medi-Cal/County billing

HIPAA compliance

Authorization tracking

Claims support

Job description

Casa de Amparo seeks an Administrative Specialist to provide billing, clerical, documentation and credentialing support for its IOP/PHP programs in San Marcos, CA. You will assist with intake, eligibility, scheduling and chart management in a HIPAA-compliant environment.

You will coordinate with program staff and billing to ensure accurate data, timely claims and QA tracking, while maintaining professional communication with clients, families, and County representatives.