Biller/Collector [Meals on Wheels]

Visiting Nurse Association; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Mileage reimbursement

PTO and holidays

Education reimbursement

Job summary

The Visiting Nurse Association of Texas is seeking an experienced Biller/Collector to own the revenue cycle from initial billing to reimbursement. You will verify eligibility, submit clean claims, and pursue timely payments while coordinating with Medicaid and third-party payers.

Join a mission-driven team with a competitive salary, mileage reimbursement, and a comprehensive benefits package including medical, dental, vision, and a 401(k) with match.

Qualifications

• 3–5 years of healthcare billing and collections experience.
• Strong accounts receivable background with Medicaid and third-party payers.
• Knowledge of HCPCS codes, modifiers, and electronic claim submission.
• Hospice billing and collection experience preferred.
• Background check ability required.

Responsibilities

• Accurate Billing & Submissions: Verify eligibility, authorizations, units, and HCPCS codes to submit clean claims and invoices.
• Active Collections & Follow-Up: Work aged accounts receivable monthly with Medicaid and other payers.
• Denials & Discrepancy Resolution: Research and resolve claim rejections and underpayments.
• Reconciliation & Documentation: Reconcile services, payments, and adjustments; document collection activity.
• Cross-Department Support: Collaborate with Intake, Operations, and Accounting to resolve billing barriers.

Skills

Billing & collections

Accounts receivable

Denials resolution

Payer coordination

Education

High school diploma or GED

Associates degree preferred

Tools

TMHP

Availity

Molina

Superior

MatrixCare

Job description

Turn your healthcare billing expertise into immediate community impact with the Visiting Nurse Association of Texas.

At the Visiting Nurse Association of Texas (VNA), our Meals on Wheels program delivers vital nutrition and independence to homebound seniors across North Texas. We are seeking an experienced Biller/Collector to take direct ownership of assigned accounts throughout the entire revenue cycle—from initial billing through final reimbursement.

This is not simply a claim-entry role; you will actively manage collections, track aged accounts, resolve denials, and partner across teams to ensure our mission remains fully funded.

We offer a competitive salary with mileage reimbursement and a comprehensive benefits package, including medical, dental, vision, and short- and long-term disability coverage. Employees also receive a 401(k) with a 6% company match and two-year vesting, generous PTO with six paid holidays and flexible days, professional development and education reimbursement opportunities, and the support of a mission-driven work environment.

How You'll Make an Impact:

• Accurate Billing & Submissions: Verify eligibility, authorizations, units, and HCPCS codes to submit clean electronic claims, billing files, and invoices for assigned payers.
• Active Collections & Follow-Up: Work assigned accounts receivable monthly with an emphasis on aged accounts, following up with Medicaid managed care plans, government programs, and third-party payers.
• Denials & Discrepancy Resolution: Research and resolve claim rejections, underpayments, authorization barriers, and appeals.
• Reconciliation & Documentation: Reconcile billed services, payments, and adjustments, maintaining clear documentation of all collection activity and payer interactions.
• Cross-Department Support: Collaborate with Intake, Operations, and Accounting to resolve billing barriers, and cross-train to support hospice billing as needed.

What We’re Looking For:

• Education:High school diploma or GED required; Associate degree in Healthcare Administration, Medical Billing, Accounting, or a related field preferred.
• Experience: 3–5 years of healthcare billing and collections experience required.
• Payer Knowledge: Strong accounts receivable background working with Medicaid, managed care organizations, grants, and third-party payers.
• Systems & Coding: Knowledge of HCPCS codes, modifiers, and electronic claim submission. Experience with TMHP, Availity, Molina, Superior, or MatrixCare is a strong plus.
• Hospice Billing: Prior hospice billing and collection experience is preferred.
• Requirements:
  • Ability to successfully pass background check.

The Visiting Nurse Association of Texas is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by federal, state, or local law.