Biller/Business Office Manager

Brookside Inn; Castle Rock (CO); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401K after 90 days

Paid time off

Job summary

Brookside Inn Skilled Nursing Facility seeks a compassionate Business Office Manager/Biller to oversee financial operations with integrity and respect for residents. The role requires Medicare/Medicaid billing expertise and supervisory acumen in a healthcare setting.

The position offers a salary range of $70,000–$85,000 annually and provides health insurance, life insurance, a 401K after 90 days, PTO and sick time. Strong leadership and training skills are essential.

Qualifications

• Minimum 3 years in business office operations within a healthcare setting.
• Strong knowledge of Medicare/Medicaid billing and reimbursement systems.
• Ability to develop and deliver employee training programs.
• Must read, write and understand English.
• Leadership experience supervising business office staff.

Responsibilities

• Submit accurate Medicare and Medicaid bills on time according to policy and regulations.
• Coordinate with Social Services for Medicaid PETI billing.
• Bill and collect private pay, hospice, HMO and insurer payments per policy.
• Maintain Medicaid 5615 forms for residents.
• Process representative payee forms as requested by residents.
• Re-bill denied bills and file inquiries or appeals as needed.
• Post accounts receivable payments by payor and resident.
• Train and supervise business office staff; cross-train for continuity.
• Ensure compliance with policies, regulations and excellent customer service.
• Conduct annual performance evaluations of supervised personnel.
• Perform other duties as directed by Supervisor.

Skills

Interpersonal skills

Leadership

Training delivery

Administrative supervision

Decision making

Medicare/Medicaid billing

Communication

Education

Associate degree in Accounting/Medical Billing

Job description

Biller/Business Office Manager

Brookside Inn Skilled Nursing Facility is seeking a compassionate and conscientious Business Office Manager/Biller to join our team of qualified individuals. We are looking for a professional who is committed to the highest standards of integrity, quality care, and respect for our residents. The Business Office Manger oversees financial aspects of the facility in accordance with all laws, regulations and policies.

Rate of Pay

$70,000 -85,000 annually (depending on experience)- Salary exempt status position.

Benefits

• $0 premiums for Health insurance (medical, dental, and vision) offered for employee
• Free life insurance policy, 401K after 90 days of employment
• Paid time off, sick time, and optional Supplemental benefits

Job Requirements

• Must be able to read, write, and understand the English language
• Minimum Associates Degree in Accounting, Medical Billing or related field. (Preferred)
• Must have at least three years experience in business office operations and an administrative supervisory capacity in a healthcare setting.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must have demonstrated ability to develop and deliver appropriate training programs to employees.
• Must have a strong understanding of reimbursement systems of Medicare, Medicaid, Private pay, Hospice, and HMO’s.
• Must be knowledgeable of billing practices and procedures as well as the laws, regulations and guidelines governing the functions in a long-term care facility.
• Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures of the fiscal services department.
• Must have excellent interpersonal skills.
• Must possess leadership ability and willingness to work harmoniously with all personnel.

Job Responsibilities

• Responsible for the submission of accurate and timely Medicare and Medicaid bills according to company policies and procedures, and federal, state and local regulations.
• Responsible for the coordination with Social Services and timely billing of the state’s Medicaid PETI program.
• Responsible for the billing and collecting of private pay, hospice, HMO, Evercare, Private long-term care insurance agencies, Medicare co-insurance, and patient payments according to company policies and procedures. May require tracking at the beginning of the month prior to the MEC process complete.
• Responsible for the creation of and maintenance of 5615’s for all Medicaid and Medicaid pending residents.
• Responsible for the completion and submission of representative payee forms according to resident requests and for any delinquent patient payment accounts.
• Responsible for the re-billing of any bills that are denied in a timely manner. File inquiries, reconsideration and appeals to the appropriate agency or individual upon rejection of reimbursement.
• Responsible for accurate posting of accounts receivable payments according to payor source and resident.
• Responsible for the training, monitoring and management of personnel in the business office responsible for accounts receivable, accounts payable, payroll processing, resident trust, and receptionist duties.
• Cross-train business office personnel in Medicaid and other billings to ensure billing continuity to cover for vacations and illnesses.
• Ensure that personnel supervised by you adhere to company policies and procedures, federal, state and local regulations, resident’s rights and provide excellent customer service.
• Responsible for the annual evaluations of supervised personnel.
• Perform any other duties as directed by Supervisor.