Bilingual Youth Navigator

Esperanza; Philadelphia (Philadelphia County); On-site; USD 45,000 - 48,000; Full time

Job summary

Esperanza in Philadelphia seeks a dedicated Youth Services Coordinator to recruit and orient youth ages 12-24 for PA CareerLink, assess needs, and provide guidance toward employment and education goals.

You will coordinate services, counsel youth, and help develop Work Readiness Portfolios. Travel to schools and events is required; standard hours are 8:00 AM-4:30 PM in person, with occasional evenings and weekends.

Qualifications

• Bachelor's degree or Associate degree with experience working with older youth.
• Knowledge of Philadelphia region youth workforce development and city agencies.
• Strong written and verbal communication skills; workshop facilitation experience.
• Ability to track program outcomes and maintain documentation.
• Bilingual English/Spanish required.

Responsibilities

• Recruit, interview, and orient youth participants ages 12-24 for PA CareerLink.
• Provide individualized counseling and support for employment and education attainment.
• Coordinate PA CareerLink services and activities; act as single point of contact.
• Assist with developing Work Readiness Portfolios including resumes and mock interviews.
• Collaborate with schools and youth programs and facilitate workshops.

Skills

Excellent communication

Bilingual English/Spanish

Data-driven

Organizational skills

Youth workforce experience

Education

Bachelor's degree in related field

Associate degree in related field

Tools

Microsoft Word

Excel/Spreadsheets

Database software

Job description

General Responsibilities

• Recruit, interview, and orient youth participants ages 12-24 for PA CareerLink
• Assess older youth needs, goals, and capabilities and refer to resource best equipped to provide support and assistance
• Provide a seamless transition into the adult system within PA CareerLink
• Assist with the coordination of PA CareerLink services and activities
• Provide individualized counseling and support to help youth prepare for employment and educational attainment, including assistance obtaining required employment documentation, such as youth work permits
• Provide case management to youth that are not connected to a youth program or WIOA registered and follow up services to support employment and training retention
• Assist participants in developing a Work Readiness Portfolio that includes a resume, sample application, cover letter, thank you letter, reference sheet (professional/personal), and a mock interview evaluation form
• Provide career exploration guidance using applicable assessment tools
• Collaborate with Job Development staff to connect customers with employment opportunities, supporting successful job placements
• Provide outreach to schools and youth programs at their sites to promote PA CareerLink services
• Facilitate workshops and presentations to groups
• Coordinate with providers and potential providers of services to ensure seamless service access/delivery and act as single point of contact for PA CareerLink as it relates to youth services; facilitate conversations with stakeholders regarding best coordination of services
• Maintain accurate and timely case file records as required and prepare narrative and outcome reports
• Report on participant progress and enter detailed case notes into the Commonwealth Workforce Development System
• Coordinate and oversee on-site youth programming, including participant supervision and coordination and tracking of community service hours
• Collaborate with program staff to help prepare older youth for their post-program plan(s)
• Participate in various youth workforce provider convenings, conversations, and learning communities
• Standard working hours are 8:00 AM-4:30 PM, fully in person, with occasional evenings and weekends required for events

General Responsibilities

• Recruit, interview, and orient youth participants ages 12-24 for PA CareerLink
• Assess older youth needs, goals, and capabilities and refer to resource best equipped to provide support and assistance
• Provide a seamless transition into the adult system within PA CareerLink
• Assist with the coordination of PA CareerLink services and activities
• Provide individualized counseling and support to help youth prepare for employment and educational attainment, including assistance obtaining required employment documentation, such as youth work permits
• Provide case management to youth that are not connected to a youth program or WIOA registered and follow up services to support employment and training retention
• Assist participants in developing a Work Readiness Portfolio that includes a resume, sample application, cover letter, thank you letter, reference sheet (professional/personal), and a mock interview evaluation form
• Provide career exploration guidance using applicable assessment tools
• Collaborate with Job Development staff to connect customers with employment opportunities, supporting successful job placements
• Provide outreach to schools and youth programs at their sites to promote PA CareerLink services
• Facilitate workshops and presentations to groups
• Coordinate with providers and potential providers of services to ensure seamless service access/delivery and act as single point of contact for PA CareerLink as it relates to youth services; facilitate conversations with stakeholders regarding best coordination of services
• Maintain accurate and timely case file records as required and prepare narrative and outcome reports
• Report on participant progress and enter detailed case notes into the Commonwealth Workforce Development System
• Coordinate and oversee on-site youth programming, including participant supervision and coordination and tracking of community service hours
• Collaborate with program staff to help prepare older youth for their post-program plan(s)
• Participate in various youth workforce provider convenings, conversations, and learning communities
• Standard working hours are 8:00 AM-4:30 PM, fully in person, with occasional evenings and weekends required for events

Requirements

Qualifications:

• Bachelor's degree in related field with 2-4 years of experience working with older youth or Associate degree in related field with 4-6 years of experience working with older youth
• Knowledge of best practices and youth workforce development services within the Philadelphia region; sound knowledge of Philadelphia area and city agencies/systems
• Excellent written and verbal communication skills and experience in preparing and facilitating workshops and training sessions
• Data-driven and highly organized, with ability to track program outcomes
• Effective communication skills with youth 12-24 years of age and their families
• Experienced computer user with word processing, spreadsheet, and database software
• Strong interpersonal, relationship-management, and customer service skills; commitment to trauma-informed principles as a foundation of service
• Bilingual-English/Spanish required Salary Description 45,000-48,000