Workforce Specialist - CareerHub

The WorkPlace; Bridgeport (CT); On-site; USD 52,000 - 55,000; Full time

Job summary

The-Workplace in Bridgeport, CT is seeking a Workforce Specialist - CareerHub to recruit youth and place them in unsubsidized employment. The role focuses on building relationships with community partners, educational outreach, and coordinating individualized employment plans.

Reporting to the Manager, this full-time position requires non-exempt classification and a background in Human Services or related fields. Multilingual abilities are a plus; EOE status applies.

Qualifications

• Knowledge of training, counseling, and/or case management.
• Ability to work with and support a diverse customer base.
• Ability to motivate participants and establish a supportive professional relationship with participants.
• Commitment to assisting low-income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives.
• Excellent verbal, presentation, and written communication skills.

Responsibilities

• Recruit/screen/select eligible participants within the designated service area by presenting program information in both individual and group settings.
• Prepare and maintain records and case files, including participants' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
• Schedule appointments and maintain and update appointment calendars.
• Develop a mutually agreed-upon Individualized Employment Plan to identify the youth’s Short-term and long- term objectives, update the plan as needed, and monitor participant progress.
• Identify and initiate appropriate referrals that will strengthen the youth’s potential for job placement and /or post-secondary school acceptance.
• Provide information or refer individuals to public or private agencies or community services for assistance.
• Maintain close contact with participants during job training and placements to resolve problems and evaluate placement adequacy.
• Participate in job development and placement programs, contacting prospective employers, placing participants in jobs, and evaluating the success of placements
• Monitor and record participants' progress to ensure that goals and objectives are met.
• Develop and maintain a database of participant activities with appropriate documents and required paperwork i.e. forms, case notes, work experience and volunteer opportunities.
• Submit reports and review reports or problems with the Youth Services Manager.
• Accumulate program data for regular internal and external reporting, and program evaluation, as needed.
• Interpret federal and state laws and regulations as appropriate.
• Represent the workplace on committees and task forces while connecting/referring and coordinating the proper outreach and case management services needed for participants.
• Other duties may be assigned.

Skills

Case management

Counseling

Communication skills

Diversity awareness

Youth engagement

Education

Bachelor’s degree in Human Services, Education or Business Management

Associate’s degree in Human Services, Education, or Business Management and three years of related experience and/or training; or equivalent combination of education and experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Workforce Specialist - CareerHub

Department: Operations

Reports To: Manager

Classification: Non-Exempt

Grade: $52,000-$54,600

SUMMARY

The Youth Workforce Specialist (located at CareerHub) will primarily be responsible for recruiting youth using methods such as, but not limited to, cultivating new relationships with community partners, educational and media outreach, and grassroots efforts. This position is also required to place youth in competitive unsubsidized employment. Youth Workforce Specialists must successfully, in collaboration with partner agencies, provide case coordination to assigned youth with multiple barriers to employment utilizing career assessment, planning, and related activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruit/screen/select eligible participants within the designated service area by presenting program information in both individual and group settings.
• Prepare and maintain records and case files, including participants' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
• Schedule appointments and maintain and update appointment calendars.
• Develop a mutually agreed-upon Individualized Employment Plan to identify the youth’s Short-term and long- term objectives, update the plan as needed, and monitor participant progress.
• Identify and initiate appropriate referrals that will strengthen the youth’s potential for job placement and /or post-secondary school acceptance.
• Provide information or refer individuals to public or private agencies or community services for assistance.
• Maintain close contact with participants during job training and placements to resolve problems and evaluate placement adequacy.
• Participate in job development and placement programs, contacting prospective employers, placing participants in jobs, and evaluating the success of placements
• Monitor and record participants' progress to ensure that goals and objectives are met.
• Develop and maintain a database of participant activities with appropriate documents and required paperwork i.e. forms, case notes, work experience and volunteer opportunities.
• Submit reports and review reports or problems with the Youth Services Manager.
• Accumulate program data for regular internal and external reporting, and program evaluation, as needed.
• Interpret federal and state laws and regulations as appropriate.
• Represent the workplace on committees and task forces while connecting/referring and coordinating the proper outreach and case management services needed for participants.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Responsible for own work and not required to direct or supervise other personnel but may occasionally instruct or show another employee how to perform the work.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of training, counseling, and/or case management
• Ability to work with and support a diverse customer base
• Ability to motivate participants and establish a supportive professional relationship with participants
• Commitment to assisting low-income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives
• Excellent verbal, presentation, and written communication skills

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Human Services, Education or Business Management. Associate's degree in Human Services, Education, or Business Management and three years of related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS

The ability to understand more advanced computer skills and be proficient in the use of software such as Microsoft Word, Excel, and PowerPoint, as well as data management systems.

OTHER SKILLS AND ABILITIES

Multilingual preferred

CERTIFICATES, LICENSES, REGISTRATIONS

Preference given for a background in Professional Accredited Resume Writer (PARW).

Position Requirements

Full-Time/Part-Time Full-Time

Travel Requirements

Exempt/Non-Exempt Non-Exempt

Location

WorkPlace - 1000 Lafayette

About the Organization

This position is currently accepting applications.