Bilingual Wireless Store Manager — Leadership & Growth

Mobilelink LLC; New Castle (DE); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink LLC is seeking a Retail Store Manager in New Castle, DE to lead a team, drive sales, and deliver exceptional customer experience in-store.

You will oversee daily operations, coaching, staffing, and execution of sales initiatives, with base salary plus commission. This full-time role requires the ability to motivate others, manage schedules, and maintain store standards.

Cricket Wireless brand partnerships and customer service excellence are central to success.

Qualifications

• Must be able to speak fluent English.
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to have reliable transportation to assist at other locations within 30 minutes’ radius from the home store when needed.
• Must have a valid driver’s license and auto insurance.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.

Skills

Fluent English

Retail sales management

Team building

Sales skills

Leadership

Job description

Mobilelink LLC is seeking a Retail Store Manager in New Castle, DE to lead a team, drive sales, and deliver exceptional customer experience in-store.

You will oversee daily operations, coaching, staffing, and execution of sales initiatives, with base salary plus commission. This full-time role requires the ability to motivate others, manage schedules, and maintain store standards.

Cricket Wireless brand partnerships and customer service excellence are central to success.