Bilingual WIC Clinical Assistant

IdahoPTV; Idaho Falls (ID); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision/Prescript Insurance

Dental Insurance

Life Insurance

Public Employee Retirement System ofId

Paid holidays

Sick leave and Vacation leave

401K and 457 with Roth options

Social Security

Job summary

Eastern Idaho Public Health in Idaho Falls seeks a full-time WIC Clinical Assistant who is bilingual in Spanish and English to support our Rexburg office. The role focuses on client services, certifications, education, and referrals within a community health setting.

The position emphasizes direct customer service, data collection, and coordinated care, including breastfeeding support and program outreach. Must hold a valid driver's license with travel between offices.

Qualifications

• Bilingual in Spanish and English; able to speak and write fluently.
• Experience interviewing and gathering personal information.
• Ability to interpret regulations and manage sensitive fact-finding interviews.
• Proficiency in basic arithmetic and data entry tasks.
• Must have valid driver's license, auto insurance, and travel between offices.

Responsibilities

• Provide direct customer service in person and by phone, schedule appointments, and follow up on services.
• Explain program requirements, participant rights and obligations during certification, and use of program benefits.
• Inform participants about other community health and social services.
• Complete WIC appointments with education, documentation, and referrals.
• Perform anthropometric measurements and hemoglobin tests.
• Input data into computer systems and verify participant information.
• Attend required meetings and training sessions.
• Promote breastfeeding and refer to Peer Counseling as needed.
• Conduct program outreach and maintain WIC supply inventory.
• Perform other duties as assigned.

Skills

Bilingual Spanish/English

Interviewing

Data entry

Customer service

Education

High school diploma or GED

Job description

Eastern Idaho Public Health in Idaho Falls seeks a full-time WIC Clinical Assistant who is bilingual in Spanish and English to support our Rexburg office. The role focuses on client services, certifications, education, and referrals within a community health setting.

The position emphasizes direct customer service, data collection, and coordinated care, including breastfeeding support and program outreach. Must hold a valid driver's license with travel between offices.