Bilingual Warehouse Customer Service Rep (Korean/English)

CJ Logistics America; Queen Creek (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Tuition assistance

Job summary

CJ Logistics America in Queen Creek, AZ is hiring a Customer Service Representative to be the main contact for customers, handle paperwork, schedule shipments, and support operations in a fast-paced environment.

The role requires a High School Diploma or GED, bilingual in Korean and English, proficiency with Microsoft Office, and a willingness to learn a Warehouse Management System. Competitive benefits and training provided.

Qualifications

• High School Diploma or GED required.
• Bilingual proficiency in Korean and English required.
• Comfortable with Microsoft Office and willing to learn warehouse management systems (WMS).
• Shipping & receiving experience is a plus, but willingness to learn and grow is valued.

Responsibilities

• Customer Communication – be the friendly, go-to expert for internal and external customers, ensuring top-notch service.
• Schedule & Organize – manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – process orders, Bills of Lading, and verify documentation with accuracy.

Skills

Bilingual Korean-English

Microsoft Office

WMS familiarity

Shipping experience

Education

High School Diploma or GED

Tools

Warehouse Management System (WMS)

Job description

CJ Logistics America in Queen Creek, AZ is hiring a Customer Service Representative to be the main contact for customers, handle paperwork, schedule shipments, and support operations in a fast-paced environment.

The role requires a High School Diploma or GED, bilingual in Korean and English, proficiency with Microsoft Office, and a willingness to learn a Warehouse Management System. Competitive benefits and training provided.