Bilingual Ukrainian Customer Support Specialist

SpaceX; Redmond (WA); Sur place; USD 33 062 - 39 950; Plein temps

Avantages offerts par ce poste

401(k) retirement plan

Comprehensive medical, vision, and dental coverage

Paid parental leave

3-week paid vacation

Résumé du poste

SpaceX is seeking a Customer Support Associate, Bilingual – Ukrainian, to join the Starlink team in Redmond, WA. In this role, you will triage and resolve customer issues, provide technical support, and enhance customer experience. The ideal candidate has at least one year of customer support experience and is fluent in both English and Ukrainian. This position offers competitive pay, comprehensive benefits including $24-$29/hour, and requires on-site work. Relocation may be necessary for candidates not local to the area.

Qualifications

• 1+ years of experience in a front-line customer support role.
• Fluent in English and Ukrainian.

Responsabilités

• Triage and resolve customer issues across multiple channels.
• Provide technical support using hardware and software expertise.
• Create and maintain an internal knowledge base.

Connaissances

Customer support

Fluent in Ukrainian

Problem-solving

Communication skills

Formation

High school diploma or equivalency certificate

Description du poste

SpaceX is seeking a Customer Support Associate, Bilingual – Ukrainian, to join the Starlink team in Redmond, WA. In this role, you will triage and resolve customer issues, provide technical support, and enhance customer experience. The ideal candidate has at least one year of customer support experience and is fluent in both English and Ukrainian. This position offers competitive pay, comprehensive benefits including $24-$29/hour, and requires on-site work. Relocation may be necessary for candidates not local to the area.