Bilingual Customer Support Associate - Ukrainian

SpaceX; Union Hill-Novelty Hill (WA); Presencial; USD 33.062 - 39.950; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life insurance

Paid holidays

401(k) retirement plan

Stock options

Parental leave

Descripción de la vacante

A leading aerospace manufacturer in Redmond is seeking a Bilingual Customer Support Associate to join the Starlink team. This role involves triaging and resolving customer issues while providing technical support. Candidates must be fluent in English and Ukrainian, and have at least 1 year of experience in customer support. The position offers competitive pay rates between $24 and $29 per hour, comprehensive benefits, and eligibility for bonuses. Shift flexibility is required.

Formación

• Fluent in English and Ukrainian.
• 1+ years of experience in a front-line customer support role.

Responsabilidades

• Triage and resolve customer issues across multiple channels.
• Provide technical support to customers using hardware and software expertise.
• Create and maintain an internal knowledge base.

Conocimientos

Problem-solving

Communication skills

Attention to detail

Technical aptitude

Educación

High school diploma or equivalency certificate

Descripción del empleo

A leading aerospace manufacturer in Redmond is seeking a Bilingual Customer Support Associate to join the Starlink team. This role involves triaging and resolving customer issues while providing technical support. Candidates must be fluent in English and Ukrainian, and have at least 1 year of experience in customer support. The position offers competitive pay rates between $24 and $29 per hour, comprehensive benefits, and eligibility for bonuses. Shift flexibility is required.