Bilingual Training & Onboarding Specialist

SERVPRO of Vacaville / Dixon; Midlothian (VA); On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid holidays

Paid time off

Job summary

SERVPRO is seeking an experienced, highly motivated Training Coordinator to support the growth and development of our Franchise team. You will ensure a qualified team of trained employees produce work according to SERVPRO Franchise procedures and processes.

The ideal candidate has at least one year of business experience, is bilingual, and has strong communication, organizational, and onboarding skills. You will onboard, train, and coordinate on-site sessions, maintain HRIS records, and support

Qualifications

• Minimum of one year of business experience, preferably in training/onboarding.
• Bilingual is a MUST.
• Knowledge of current business software technologies.
• Excellent customer service, administrative, and verbal and written communication skills.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and can work independently.
• Driver’s License and clean driving record.

Responsibilities

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on-site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Skills

Bilingual

Customer service

Verbal communication

Written communication

Administrative skills

Organization

Tools

HRIS system

Job description

SERVPRO is seeking an experienced, highly motivated Training Coordinator to support the growth and development of our Franchise team. You will ensure a qualified team of trained employees produce work according to SERVPRO Franchise procedures and processes.

The ideal candidate has at least one year of business experience, is bilingual, and has strong communication, organizational, and onboarding skills. You will onboard, train, and coordinate on-site sessions, maintain HRIS records, and support