Training & Onboarding Coordinator

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton; Midlothian (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

Short Term and Long-Term Disability

401(k)

Paid holidays

Paid time off

Job summary

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton in Midlothian, VA is seeking an experienced Training Coordinator to help grow and develop our franchise team, ensuring onboarding and training follow SERVPRO® standards.

You will administer new-hire paperwork, coordinate on-site training, renew certifications, and support learning across the organization, with a focus on quality, communication, and detail.

Qualifications

• Minimum of one year of business experience, preferably in training/onboarding.
• Knowledge of current business software technologies.
• Superb customer service, administrative, and verbal & written communication skills.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and able to work independently.
• Driver’s License and clean driving record.

Responsibilities

• Administer paperwork for new hires and coordinate with them through onboarding.
• Onboard and train new hires following SERVPRO® standard processes.
• Assign assets to new hires and track in HRIS system.
• Conduct training in accordance with SERVPRO® standard processes.
• Support coordination of on-site training for employees.
• renew all employee training on a consistent basis.
• Perform technology setup, protection, and tracking.
• Facilitate continuing education training and classes.

Skills

Training/onboarding

Customer service

Communication

Organization

Self-motivated

Driver's license

Job description

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton in Midlothian, VA is seeking an experienced Training Coordinator to help grow and develop our franchise team, ensuring onboarding and training follow SERVPRO® standards.

You will administer new-hire paperwork, coordinate on-site training, renew certifications, and support learning across the organization, with a focus on quality, communication, and detail.