Bilingual Teller (Spanish/English) — Customer Care & Sales

Woodforest National Bank; Richardson (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Woodforest National Bank in Richardson, TX, seeks a Retail Banker to deliver friendly service, promote bank products, and help customers meet their financial goals. You will receive comprehensive training and growth opportunities while upholding Woodforest's service standards.

The role requires a strong sales/CS background, fluency in English and Spanish preferred, and the ability to work in a fast-paced branch environment with occasional travel to nearby locations.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with Woodforest Experience training.

Skills

Sales

Customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Associate’s degree + 1 year experience

Bachelor’s degree

Job description

Woodforest National Bank in Richardson, TX, seeks a Retail Banker to deliver friendly service, promote bank products, and help customers meet their financial goals. You will receive comprehensive training and growth opportunities while upholding Woodforest's service standards.

The role requires a strong sales/CS background, fluency in English and Spanish preferred, and the ability to work in a fast-paced branch environment with occasional travel to nearby locations.