Bilingual Teller Retail Banker

Woodforest National Bank; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading bank as a Retail Banker where you will enhance customer experiences through personalized service and product recommendations. This role offers training and opportunities for career advancement in a supportive, employee-owned environment. Enjoy competitive pay, benefits, and a strong culture focused on integrity and community service.

Benefits

401(k) Company Match

Medical Coverage

Long-Term Disability Insurance

Life Insurance

Employee Assistance Program

Qualifications

• 1 year of relevant sales or customer service experience.
• Fluency in English and Spanish required.

Responsibilities

• Achieving individual sales by marketing bank products.
• Processing transactions and opening accounts.
• Handling branch servicing duties.

Skills

Customer Service

Sales

Problem Solving

Fluency in English

Fluency in Spanish

Education

High School Diploma

Job description

Your Future Starts Here!

Description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. WoodforestNationalBankis privatelyowned,and ourEmployeeStockOwnershipPlan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Qualifications

Minimum Qualifications/Experience:
· 1 year of relevant and transferrable sales and/or customer service experience.
OR an equivalent amount of directly related college education or volunteer service.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
· Must be fluent in English and Spanish.

Formal Education & Certification:
· High School Diploma or equivalent required.

Work Status:
· Full-time.

Supervisory Responsibility:
· No.

Travel:
· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions:
· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, Including Disability and Veteran

Job

Job

: Branch Banking

Primary Location

Primary Location

: North Carolina-Charlotte

Schedule

Schedule

: Full-time

Work Locations

Work Locations

: NC - Wilkinson WM-0819 3240 Wilkinson Blvd Charlotte 28208

Unposting Date

Unposting Date

: Ongoing

Organization

Organization

: North Carolina

Strong Culturebuilt on our Core Values: Integrity, Ownership, Service and Community. It’s not just talk. We walk the walk, from the CEO to front-line employees.

Be an Ownerand take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.

401(k) Company Match

Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month.

Opportunities for Long-Term Growth

Take advantage of growth opportunities and professional development to advance in your career.

Banking Products & Servicesproviding convenience, financial savings, and enhanced support to help you achieve your financial goals.

Competitive Base Payand regular compensation reviews to ensure you continue to earn competitive pay.

Medical Coveragefrom the first day of the month following your date of hire at an affordable cost!

Long-Term Disability & Life, AD&D Insurance100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way.

Well-being Program (Employee Assistance Program)that helps you take care of your physical, mental, and financial health.

Resource Championsare available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.

This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.

Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer

Woodforest National Bank services customers across Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia.