Bilingual Teller – Elevate Customer Experience

PNC; Big Spring (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with match

Stock Purchase Plan

Paid holidays

Job summary

PNC is seeking a Teller for the Big Spring Branch in Big Spring, TX. The role focuses on delivering a superior customer experience, processing a variety of customer interactions, and educating customers on available banking options.

You will identify opportunities through conversations and refer appropriate referrals while maintaining accurate branch operations and leveraging technology. Experience in cash handling and customer service is valued, with bilingual Spanish preferred.

Qualifications

• No university degree required; relevant experience may be considered in lieu of formal education.
• Preferred bilingual Spanish language ability.
• Strong customer service and communication skills.
• Ability to handle cash transactions accurately and efficiently.

Responsibilities

• Delivers a unique customer experience and educates customers on banking options.
• Identifies opportunities during customer interactions and refers to branch staff as appropriate.
• Engages customers in lobby activities and promotes PNC products, using technology and tools.
• Applies product knowledge to resolve customer issues and ensures accurate daily branch operations.

Skills

Bilingual Spanish

Customer service

Cash handling

Communication

Education

No Degree

Job description

PNC is seeking a Teller for the Big Spring Branch in Big Spring, TX. The role focuses on delivering a superior customer experience, processing a variety of customer interactions, and educating customers on available banking options.

You will identify opportunities through conversations and refer appropriate referrals while maintaining accurate branch operations and leveraging technology. Experience in cash handling and customer service is valued, with bilingual Spanish preferred.