Bilingual Teller: Elevate Customer Banking Experience

PNC; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC's Parmer Branch in Austin, TX is seeking a friendly Teller to deliver a positive customer experience and help customers manage their finances with care and accuracy.

You will handle routine transactions, educate customers on available options, and identify opportunities to better meet their needs, while adhering to policy and security standards. Bilingual Spanish is preferred for this role.

Qualifications

• No degree required or preferred.
• Strong customer service and cash-handling skills.
• Bilingual Spanish may be preferred for this role.

Responsibilities

• Delivers a unique customer experience aimed at helping customers with their financial needs and building loyalty.
• Identifies banking opportunities during interactions and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and promote PNC products.
• Applies product and procedural knowledge to resolve customer questions and issues.
• Adheres to policies and procedures, ensuring efficient and accurate branch operations.

Skills

Bilingual Spanish - Preferred

Education

No Degree

Job description

PNC's Parmer Branch in Austin, TX is seeking a friendly Teller to deliver a positive customer experience and help customers manage their finances with care and accuracy.

You will handle routine transactions, educate customers on available options, and identify opportunities to better meet their needs, while adhering to policy and security standards. Bilingual Spanish is preferred for this role.