Bilingual Teller (Spanish/English) — Customer-Focused Banking

PNC; Hazleton (Luzerne County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Parental leave

Education assistance

Paid time off

Job summary

PNC is seeking a bilingual English/Spanish Teller at the Church Street branch in Hazleton, PA. This in-office role supports customers, processes transactions, educates clients on services, and identifies banking opportunities to grow relationships.

The ideal candidate will communicate effectively in both languages, deliver outstanding customer service, and adhere to PNC policies. No sponsorship for visas is provided; bilingual ability is essential for daily customer interactions.

Qualifications

• Spanish language proficiency required.
• No degree required; relevant experience may be considered.
• Ability to educate customers on banking options.

Responsibilities

• Delivers a unique customer experience and educates customers on options for their financial interactions.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customers' problems.
• Adheres to all policies and procedures and ensures teller and branch operations are efficient and accurate.

Skills

Bilingual English/Spanish

Customer service

Financial services

Cross-selling

Communication

Problem solving

Attention to detail

Cash handling

Education

No Degree

Job description

PNC is seeking a bilingual English/Spanish Teller at the Church Street branch in Hazleton, PA. This in-office role supports customers, processes transactions, educates clients on services, and identifies banking opportunities to grow relationships.

The ideal candidate will communicate effectively in both languages, deliver outstanding customer service, and adhere to PNC policies. No sponsorship for visas is provided; bilingual ability is essential for daily customer interactions.