Bilingual Teller & Customer Success Specialist

Maps Credit Union; Salem (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA

FSA

Life Insurance

Disability Insurance

401(k) Match

PTO 12h/mo

Holidays 10/year

Employee Assistance Program

Student Loan Paydown

Employee Loan Discount

Wellness Incentives

Job summary

Maps Credit Union seeks a full-time bilingual Teller Specialist for our Chemeketa Branch. The role emphasizes friendly service, professional communication, and helping members succeed financially by handling transactions and advising on products.

You'll receive in-house training and on-the-job learning, with opportunities for industry-related classes. The position offers a comprehensive benefits package and a starting wage of $19.50 per hour plus bilingual differential.

Qualifications

• High school diploma or equivalent.
• At least 1 year of cash handling experience.
• At least 1 year of customer service experience.
• Bilingual in English and Spanish is required.
• Bondable.

Responsibilities

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Achieve personal and branch monthly goals.
• Accurately maintain and balance a cash drawer, checks, and money orders within policy limits.
• Follow regulatory and policy compliance requirements and credit union procedures.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Maps Credit Union seeks a full-time bilingual Teller Specialist for our Chemeketa Branch. The role emphasizes friendly service, professional communication, and helping members succeed financially by handling transactions and advising on products.

You'll receive in-house training and on-the-job learning, with opportunities for industry-related classes. The position offers a comprehensive benefits package and a starting wage of $19.50 per hour plus bilingual differential.